Thanks everyone. I've tried your suggestions as well as many others but nothing has worked. I have decided to take the laptop back to the company I bought it from and they are going to re-install...

Thanks Emily!

I had tried this option before but didn't get very far. I just downloaded the ISO again and added it to a USB, inserted the USB and booted the laptop up. I pressed F12 during the...

I recently bought a refurbished Dell E6410 laptop running a new copy Windows 7 Home Premium. I did not get any discs with the purchase. I activated the Win7 copy with the provided product key and...