Help, E4310 laptop, 4gig ram. On power up it starts normally with dell splash screen, goes to grey windows with rotating circle of dots. Sometimes I can hear log on music, then a white screen. ...

Problem still not solved. Loaded on third computer (w7) and the same results. No Go.

Could I have a bad blank dvd??

Bernie

yup, my thoughts. No indication of activity. they do show activity if I burn a cd.


Thanks

Bernie

update. Problem continues. found and installed an update, not the solution. Installed on my desktop w10 with the update and still no go. I can read and write (cd/dvd drives)from both computers. ...

Hi,
I am trying to transfer old vhs tapes to dvd. I installed Roxio "easy vhs to dvd3 plus" on a w10 laptop which has a read-write dvd player built in. When I click on "rec" nothing happens. Also...

Not sure which acct I used. Try the other and see what happens. Have you tried the other suggestions in this thread? My missing files were from the desktop, Where are yours?

Also do some more...

Did you enable hidden files? When I enabled the files the missing files appeared.

thanks all,

I enabled hidden files, saw no changes and later went to admin and there they were. desktop, downloads and many more. problem solved. I immediately moved them to the desktop and...

hi Rich,

4 items listed under user:

administrator empty

default.migrated 2 chains leading to empty in both

public 5 chains leading to empty in each

Thanks, but no go. file is empty. I do have a lot of stuff in windows.oldbut not users\name\desktop

Hi,

New here and have a problem. I just upgraded to W10 from W8.1 and have lost my desktop short cuts and files. How do I recover them. During the upgrade process it said all files were...