Thanks for your help Molyy

Hi mart. thank you for your advise, as you suggest I am not there yet, also from what I have read this critical error has a habit of cropping up ad nausium so I don't think a full fix will be...

Sorry to say that I am not a computer expert, just a simple user. I upgraded from W8 to W10 following the upgrade release simply by following the link, so I do not know how to do a clean install :-(

I am getting the same problem as most "critical error; Start menu and Cortana aren't working". I have tried many of the fixes suggested but to no avail.

Thanks for your quick response. I doubt if the laptop will have the necessary windows 7 drivers as it came with Windows 8 pre-installed.
I have read so many complaints about windows 8 and 10, when...

I bought a laptop with windows 8 pre-installed which was later upgraded to windows 10. As a windows 7 user on my desk top and work computers can I delete W10 and install W7? I have been told not. If...