Increasing the number of cores in the VM solved this problem for me. The installation proceeds normally.

Have you tried an uninstaller like Revo or Geek Uninstaller?

I have a rule. If a program won't identify itself, it goes. If you've got nothing to hide, then why are you hiding it?

I had a client who fell for the call and paid them $200 for 3 years of support. Two days later they called back, saying that they wouldn't be able to support her machine because it was too old. They...

That's the advice I give to all my clients. Here in the U.S., most banks will make it right in the case of a debit card being compromised, but you're broke until that happens. By law, you are only...

I've had some strange networking problems resolved by disabling IPV6. Still can't explain why.

After dealing with multiple update FUs on client's computers, I disabled the Windows Update Service on my machine. When I want to update, I'll turn it on. I prefer to let others Beta test the latest...

I recently encountered this problem on a client's computer after an update. TCP/IP stack reset did the trick.

Reset TCP/IP or Internet Protocol in Windows 10/8/7

I'll add my 2 cents. I receive my computers as hand-me-downs from clients when they buy new. I haven't bought a computer in over 20 years. I currently have (and use) four laptops, all Dells. I just...

Check "Wake Timers":

Open Control Panel
click Power Options
click Change Plan Settings (for whichever power plan is selected)
click Change Advanced Power Settings
Press + next to Sleep
Press...

I've had 2 calls for this issue in the last 3 days. Has M$ been "fixing" Windows 10 again? TCP/IP stack reset resolved the problem.



To open a command prompt, type cmd in the search box
At...

I just had a call from a client who awoke in the middle of the night to see mysterious activity on his computer. In the morning, VOILA!, he had been "upgraded" to Windows 10! This at the end of...

Yes, unfortunately it looks like hardware. Since the projector doesn't work either (assuming you have tried FN+F5 to switch from lcd to external), it appears that the video adapter has failed. :cry:...

You didn't mention if you get the Toshiba splash screen on startup. If you do, it's not a hardware issue.

edit: I was reading here
TOSHIBA Satellite C660-2C3: Cannot enter BIOS - TOSHIBA FORUM...

I am hearing of at least 2 cases per day of unintended, unwanted upgrades from my clients. These are people who do not want it, have declined prompts to upgrade and would not even know how to get to...

This is how I resolved a similar problem.

My client experienced an unintentional upgrade to 10 (seems quite common) and booted up to a black screen with arrow cursor. I was able to bring up the...

The OP seems to have checked out, but I wanted to describe for others how I was able to deal with this issue.

The client experienced an unintentional upgrade to 10 (seems quite common) and...

I am only an egg, so please don't shoot me. It seems that this issue is limited to machines that have been upgraded to Win 10. Have you tried doing a clean install of 10 after the upgrade (to secure...

Google is your friend:
Solved Fix for windows 10 booting to a black screen - Windows 10 Forums

Not sure if you have tried all the suggestions listed here.
BEST FIX: One or More Network Protocols Are Missing - Appuals.com

I note that your Wifi network shows as secured. Have you been able to enter the password? If not, try disabling Wifi security in the router config and see if you get internet. In addition, I have...

Open in a desktop version of Excel, then save as .xlsx? Any version from 2007 on will work. Or, better yet, send your vendors a link to the Office Compatibility Pack and ask them to submit the...

I was thinking of a patch cable with 3.5mm (1/8) mini stereo male plugs on both ends, plugged into the mic input and the headphone output jacks. Most desktops and laptops have these two jacks side by...

Instead of using a microphone to pick up the audio from the speaker, try a direct connection (headphone output to microphone input) to eliminate errors introduced by speakers and mic. Just a...

Regarding the OP and his solution, I just had a call-back on this issue. It was from the first client who called with this problem and I had resolved it with a system restore. Two weeks later, it was...