Hi Mc Ruff, your advice worked thanks very much.

After using the start/power options to shut down the PC it goes into the clue background screen with the revolving circle of white dots and just stays like hat for hours.

Many thanks for the redirect, great all solved up dated to the new version of Acronis True Image all well and working ok.
Again "jds63" many thanks for the very prompt reply to my post, cheers...

Having told the PC that I wish to perform a restart I see the following appear on the screen "Operations are in progress, please wait. The machine will be turned off automatically after the...