Hi
I went to Microsoft help desk and they remotely sorted it for me , it was a corrupt update which downloaded the Anniversary update .
Thank goodness it is back to normal , they were very helpful...

97632Hi
I have now got the Anniversary update on my laptop and not everything is the same .My sticky notes have vanished , I can't open windows store , other apps don't open , I am also getting a...

So that's it then all that time and everyone's help and no joy , such a shame that Samsung didn't sort it , there is something it doesn't like on the Samsung computers .
Thanks everyone for your...

92988

Well it happened again , I clicked the icon for wind 10 and choose troubleshoot compatability I got will need to post screen shot

Hi
I am now downloading again I am like a dog with a bone ,but I do think Samsung should have sorted this out by now my laptop lenova wasn't a problem, any how I am up to 47% but it will be the...

Win10_1511_2_English_x64.iso.part

Goodmorning , this is what downloaded last night and it doesn't do anything at all , so glad i didn't stay up !!!!!

I am shattered so I am going to leave it , if it is to late then to bad such a shame though especially when you can't get it to load , I think Samsung have a lot to answer for to !!
Thank you so...

YES I am downloading now from the tech bench , my version is 1.0.5835 and is windows 7 home premium so I choose just windows 10 .Do you think I can leave it running and get back to it tomorrow...

HI

Its just windows 10 home premium I have
The pic of the window that I have up and attached , there is no download arrow next to windows 10 .

On the download in the folder on the desktop...

ok got my key , when you say ISO it says mediacreationtool i can't see a ISO file 92868







I HAVE CLICKED ON THE WINDOWS CREATION TOOL AND IT IS STARTING TO DOWNLOAD WINDOWS 10 , I WONDER...

ok done that but no setup.exe only setupcore.dll SetupHost SetupMgr.dll I did download firefox to get them .
Ther is also a MediaCreationTool

Hi

How strange I have downloaded the 7_zip no problem , then when I download the ISO file nothing comes in I can't fine the file anywhere .

Hi

I think I have nothing to loose if I try the ISO file why not , last chance saloon !!!

Hi
Well took ages got as far as validating then went off again 😣

Hi
I have taken the blue wind 10 icon off now and any mention off windows 10 so I don't have windows 10 at all found.
Which is the best way do you think of starting again , the laptop just tried to...

I cleaned the fan it was dirty didn't take out the wireless card and tried again it got to 72 installing and switched off I think it might be going for the chop!

It got to 20% and went off wasn't even hot .

Hi
I am just taking the back off your take out the wireless card do you think I am wasting my time doing this ?
I am just doing what you suggest taking the battery out and trying again, will let...

Hi
Thanks for your reply , I have done all that and it sits on a stand with a fan .
It does seem a shame as it is a good i7 laptop and I know he will chop it up he is fed up with it .
regards

Hi

We have a Samusung RF510 laptop and cannot get win 10 to install it gets to 34% then switches itself off.
We did have it on a couple of months ago by having to change the wifi card to...

HURRAY !!!! I have sorted it , you wouldn't believe it , when you put he wi fi card in the slot thre are 2 wires and they look like they push onto the card , I couldn't remember if they were on or...

Thanks for your reply , what do you suggest I should do if it is a hardware problem ?

Thanks

Hi
Just held the button down for 10 seconds and no nothing happens ,I do here a swiping noise after 3 seconds , nothing is appearing on the screen no laptop logo either .
Before I put the card in...

Hi I hope someone can help me , I have a Samsung RF510 Laptop and have waited to get Windows 10 having had all the errors , one way to solve it which was said by a lot of people was to change the Wi...