I can't really help you exactly with your own problem but I had a similar issue with Windows 10 because it would automatically download and install a driver that would cause the exact same problem...

It magically started working last night, after nearly 3 weeks of crashing. It might have been the automatic update, not sure because I didn't actively choose to install an update.

Exactly same problem here.

The error in the log is:
Activation of the app Microsoft.WindowsStore_8wekyb3d8bbwe!App for the Windows.Protocol contract was blocked with error 0x80073CFC because its...

Enabling legacy boot and booting into safe mode didn't work for me. Once the driver is installed uninstalling it won't fix the issue.What happens is the computer refuses to shut down or restart or...

That is actually a good idea and I did try to create a recovery image and couldn't find a way.

Also, "restoring" to a previous point seems to also work but it's only useful after you've resolved...

Hi Platypus

I did try this many days ago. Setting my internet connection as metered does the job, but the other suggestions didn't work for me.
I tried uninstalling the driver from the Device...

Yes of course, none of these suggestions work. Not sure what it does, but it certainly doesn't stop the update.

I don't have access to the Local Group Policy Editor because I am using the Home...

Hi there, I just want to vent.

As someone experienced with computers I have to say it took me 6 days of hard work to make my Windows 10 to startup and this is unacceptable.

Even now I have...

Yes both are correct.

I have tried all obvious suggestions with people with similar problems. I believe mine is a licencing issue because my Windows were not activated during the set up phase (I...

A bit of background info: I have installed Windows 10 about 5 times.
The first 4 it would only work until the first reboot because during the setup phase it would automatically install a faulty...

Update!!


I spent all day working on this yesterday and I got my laptop being able to reboot for the very first time.


The problem is caused by the latest Intel Graphics driver which is...

Thanks simrick!
My problem is very frustrating because I haven't seen anyone else with quite the same issue as me so far.
I will try the BSOD section. I also have a memory dump file which is 550...

I didn't try the Fast Startup suggestions, mainly because my problem starts when I try shut down/restart/hibernate or sleep.

I will try it though just in case it does something. I will make one...

Yeah not possible for me either. I formatted my drive before and did a clean install of Windows 10 (only to realise that it doesn't work).

Where can I download the official ISO for 8.1 Home x64...

I am trying to downgrade too.

My experience with 10 has been a total nightmare!

Hi everyone,

I have tried everything to get Windows 10 running this week on my relatively new laptop.

I did a format and clean install and it always works well - it runs fast and looks stable -...

I don't have a problem installing Windows 10. They install just fine and they run just fine.

As per my post, the problem occurs after Windows 10 automatically downloads updates in the background....

Hi all,

I have tried this 3 times now and it's always the same. I am at my wits end so any help is very welcome.

I do a clean install from a DVD ISO and Windows 10 seems to work fine. At this...

Okay thanks guys, that helped!

Just to clarify. When I enter the Windows 10 ISO dvd it asks for a product key. Do I choose to "Skip this step" or do I enter the generic key that is floating around the net?

Hi alphanumeric,

Your post actually helps!
Windows 10 must be activated because the upgrade was successful and I did play around with Windows 10 for a day before it randomly crashed. I just...

Hi all


I have a DELL Inspiron laptop (17R 5737) which was originally running Windows 8 (and later 8.1) with all updates installed.


I tried upgrading to Windows 10 and I had a few...