i tried that and my boot mode was set to normal

sorry for the lack of clarity, but yes i have set the boot to normal , and i have gone inside the windows system and removed the "fast startup " ...

yes thats what i meant sorry for the confusion, and i will try what the both of you suggest and report back here

hello everyone

when i first started windows (windows XP) i always entered the BIOS through the use of the f keys at what i call the "initial boot menu" as i got older i jumped with the changes...