Thanks for the rapid replies. The Windows community is great!

The only problems remain:

* My Dad doesn't have a way to burn a recovery CD or USB. He only has one PC (the one that's infected)....

My older, non-computer savvy Dad was just taken by the oldest trick in the book. Hoping someone can help out.

System: Toshiba Laptop. Windows 10 Home.

Scammer from "AOL" calls my dad and says...

Found it. "Do not save encrypted pages to disk" is unchecked - but Quick Assist (a great tool) is still not working. It launches, I can sign in using my MSFT account - but then I just get a blank...

Having the same issue. When I launch Quick Assist - I just get a blank window. Not sure where to go for Internet Properties to try this fix. Thanks!

Hi All:

Great community of Windows users here. Hoping to tap it for help on a new 8" Windows 10 tablet I've sent to my Dad - who isn't very computer literate.

My fear is that when he fires up...

Thank you everyone!! You fixed it!

Uninstalled the Ethernet connection/driver - restarted - and boom - it works again! Guess the driver got corrupted somehow. At least fixing it was easy (with...

Thanks everyone! Great forum we have here!

Finishing up on an important piece of work tonight - but will try this tomorrow and see what happens.

Thanks!

Thanks everyone. One last question....

* If I delete the Realtek Ethernet driver - is there a danger it would knock out the WIFI connection, too? That would be bad...

Thanks!

Hoping some of the Windows ninjas can help.

Running Windows 10 Pro on a Dell XPS 8500 desktop/tower. Hard wired Ethernet from Dlink router to PC.

Had been working great for months. But all of...

Barryow:

You are genius! Thank you. Thank you. Thank you!

Went into the "old fashioned" Control Panel instead of the Settings menu, found the child account and deleted it. Recreated the...

Thanks. Just deleting the child accounts at account.microsoft.com might have some unexpected behavior with phones attached to the account.

What if the child PC account was made local? Could I...

Hello. The user account of a child in my family. The account isn't working right - Universal Apps would load - so I wanted to delete it and recreate it. Unfortunately, I cannot find an option to...

Having the same issue here. A user account started misbehaving so I used Settings>Accounts to remove it. But the user *folder* is still in c:\users and won't let me delete - even though I have...

Having a similar issue here. In the "Show notifications from these apps" list at Settings>System>Notifications & actions - only one app "Mail" shows up. That means I don't get notifications on any...

What would be the best option:

1) Use the Settings>Update & Security > Recovery > Reset the PC option
2) Use the media creator to create an ISO and then bootable DVD and perform a "repair"
3)...

Hi. Did a full power-down/shutdown - restarted - and still cannot delete the user folder left over from the deleted account.

Bummer.

Looks like I need to consider a Reset your PC. But I'm a...

After four hours of waiting, finally got through to Windows customer support. They acknowledged this is an issue.

They said the powershell command, clearing cache and checking time zone are all...

Thanks for the suggestion. Tried it ... still nothing. Store won't open.

Disappointed since it was working great before -- and Windows 10 is awesome ... except for this. Afraid to do a reinstall...

I've tried just about everything: Powershell command, clearing cache, running store troubleshooter, verifying time zone, verifying windows update, making sure firewall enabled with permission to...

Hi. Tried the step and entered:

PowerShell -ExecutionPolicy Unrestricted -Command "& {$manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + '\AppxManifest.xml' ; Add-AppxPackage...

Same problem here. Windows Store opens splash screen then closes. Would love to fix this without resetting.

Same problem here. Windows Store opens, shows splash screen then closes. Time zone is set correctly.

Exact same problem here. I have that windows update installed, too, and set to automatic updates.

Having the same issue here. The Store app won't open anymore. Just shows splash screen for a second and then closes. It worked for the first few days after upgrading. Other apps work though. Dell XPS...

Similar situation here. Windows 10 was working beautifully after upgrading from Windows 8.1.

But a few days ago - the Windows Store app won't launch. Just get the splash screen which quickly...