My computer had Office 365 installed, plus Visio 2016. Update history shows a whole bunch of Office 2007 updates on May 10. Control Panel - Programs and Features shows Office 2007 installed on May...

Kari, you are correct. But it was never supposed to be that way and we never even thought to look at that. The account was named WifeAdmin because it was always supposed to be an admin account and it...

We have an Asus T100 netbook with Windows 10 and three user accounts. Let's call them WifeAdmin, Wife and Husband. I log onto the computer as WifeAdmin and if I try to do anything that requires...

I still don't know how it happened, but I did manage to find the scanpst.exe utility and was able to repair my corrupted backup file and recover what I suspect is most but not all of my e-mail...

When I opened Outlook this morning I got pretty much a blank screen, no mailbox, no messages at all. It took me little time to discover that my ThisPC/Documents/Outlook/PersonalFolders.pst file was...

It turns out that there were 48 updates installed on 12/15/2015. (Actually quite a number fewer because many of them were installed several times. 48 is the number given by Windows Update, however.)...

Two days ago, Windows Update deleted my printer and its drivers from my system. I was able to get the drivers from Canon and put everything back together, but was not happy about it. Then this...