I am unable to access anything. The keys do not cause anything to happen.

My timezone is PST

I can't access anything. There is no OS on the device. At all.

MS

MS Support already looked through this and tried to help me with this this morning. Safe Mode was not accessible.

Yes, I do mean MS Support. I tried to phone them again earlier this afternoon and spent a total of five hours on hold before I gave up.

I have never personally experienced that. No.

We literally do not have one in this area. I do not have a license nor a working vehicle of my own. I live in an area that is referred to as "upcountry" - Nothing can be walked to and the nearest...

It's not bad. It's brand new.

Jeff, we do not have a local computer shop. We have a Staples. That's it.

One of them saw it in person, my dad took it down the store. The only ones who did not see it in person were MS and ASUS but they both ran us through attempts to fix or to re-install 8.1 via flash...

You may not believe it, but I'm the one it's happening to. I have already tried to re-install 8.1 (with assistance) and was unable to do so. It simply tells me to please install external memory and...

I never said anything about a $69 warranty.
I simply stated that we did purchase extended warranty. I also said I got the Notebook on sale for $99.99 during Black Friday sales last November. It no...

Jeff - That does look similar to mine, yes. I don't really have funds to be able to pay for a new Notebook.. I got this one on sale during Black Friday sales last year. That's why this is so...

Microsoft was the first company I contacted.
Then Staples, Then ASUS. None could help.

Mansome - It was confirmed by both ASUS and Staples that this was not an operator issue and was in fact caused by the upgrade. I performed my father's upgrade on his laptop and it worked flawlessly....

BunnyJ - Model is X205TA-BING-FD0158

As I said - That step was already tried with assistance from Staples AND ASUS themselves. Both have confirmed that Windows 10 turned my Notebook into an "empty box"

Actually, Yes. I did have a backup. Staples tried to use it and it would simply keep saying to insert external memory despite the external memory with the backup already being inserted. (There is no...

Last Friday, I received my alert about my Notebook PC (previously running Windows 8.1, that I just purchased in November and had yet to actually use much because it was bought to be a school-PC for...