1. Join Date : Nov 2016
    Tucson, AZ
    Posts : 3
    Wndows 10
       4 Days Ago #1

    Trouble Creating Image of my PC Using External HDD

    I'm trying to create an image, for backup purposes, of my Toshiba laptop, W10 OS, using the built in backup utility. I'm using a 1 TB external hard drive. When I try to create the image onto the external drive the 'proceed' button in the dialogue box is greyed out and therefore not clickable. The external drive has been fully formatted and IS being recognized. Any ideas? Thanks in advance.
      My System SpecsSystem Spec

  2. Join Date : Jul 2015
    Posts : 6,344
    Windows 10 Pro
       4 Days Ago #2

    Mr Ed said: View Post
    Any ideas? Thanks in advance.
    Macrium Reflect Free has proven to be much more reliable and has more features than Windows built-in imaging. That's what most of us here use and recommend:
    Macrium Reflect Free
      My System SpecsSystem Spec

  3. Join Date : Oct 2013
    NW Florida
    Posts : 6,455
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       4 Days Ago #3

    I totally agree with @NavyLCDR about Macrium Reflect. It is considerably better, more flexible and more reliable than Windows backup.
      My System SpecsSystem Spec

  4. Join Date : Nov 2016
    Tucson, AZ
    Posts : 3
    Wndows 10
       3 Days Ago #4

    Thanks, I've heard of Macrium Reflect. I'll give it a try. Evidently, backup is flawed in W 10.
      My System SpecsSystem Spec

  5. Join Date : Nov 2016
    Posts : 10
    Windows 10
       3 Days Ago #5

    Does not work here either, Windows 10 System Image does not work to my NAS box, it used to work with Windows 8.1 OK.

    I have had discussions with the NAS box manufacturer who have checked it out, and a long session with MS demonstrating it not working. Even re-installing Windows 10 and various other checks.
    They finally came back to say it's not supported.

    There are various errors listed in the Event Viewer related to this, I don't have the knowledge to suss any further, other than to register a complaint to MS Support.

    I use Macrium Reflect as an alternative which seems to work (also did with Win 8.1), though I have not had an occasion to use the image as yet.
      My System SpecsSystem Spec

  6. Join Date : Aug 2015
    Posts : 2
       3 Days Ago #6

    I use windows 10 system image. It would only work using the NTFS file system.
    I have successfully backed up and restored an image.
    Currently I backup to internal HD and then copy image to external HD formatted with exfat
      My System SpecsSystem Spec

  7. Join Date : Oct 2015
    Posts : 1,198
    Windows 10 Pro X64
       2 Days Ago #7


    When the external drive containing the Windows backup is formatted as NTFS it works just fine.
    Haven't tried exFat yet.

      My System SpecsSystem Spec

  8. Join Date : Aug 2015
    Posts : 2
       2 Days Ago #8

    It won't backup to or restore from exFat. I tried a few times. You can copy a backed up image to an external drive using exFat. It must be copied back to a NTFS drive to restore it, which is what I do.
      My System SpecsSystem Spec

  9. Join Date : Nov 2016
    Tucson, AZ
    Posts : 3
    Wndows 10
       2 Days Ago #9

    OP here. Well, I wound up with Acronis. So far, so good. I'll try macrium if, for some reason, I don't like Acronis.
      My System SpecsSystem Spec


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