1. Join Date : Jun 2015
    Posts : 14
    Dual boot: win 8/win 10
       4 Days Ago #1

    USB Recovery Drive MS instructions different than Tens Forum


    I went through Surface Book warranty to find the factory image. It is a three step process and the last step creates a Recovery USB Drive in a different manner than TensForum recommends (and different from their own support elsewhere). When the image is downloaded, the instructions state that files from there should be copied to the Recovery USB drive as the last step. But the specified folder does not exist ("recovery image folder"). Here is the link. Here is the screen shot:

    Click image for larger version. 

Name:	Recovery Steps.jpg 
Views:	2 
Size:	357.0 KB 
ID:	112065

    Should I ignore these instructions and use TensForum version? Will the Recovery USB work with the zipped image I downloaded?

    thanks,
    Attached Thumbnails Attached Thumbnails 2016_12_01_02_14_271.png  
      My System SpecsSystem Spec


  2. Join Date : Oct 2013
    Posts : 16,456
    64-bit Windows 10 Pro build 14971
       4 Days Ago #2

    Hello Shawn,

    It would be recommended to use the steps provided above specifically for the Surface Book.

    The steps below are basically the same as above, but Microsoft provides a separate recovery image file to use with Surface Book instead of using the Back up system files to the recovery drive option while creating the recovery drive.

    Recovery Drive - Create in Windows 10
      My System SpecsSystem Spec


  3. Join Date : Jun 2015
    Posts : 14
    Dual boot: win 8/win 10
       4 Days Ago #3

    Thank you Brink. Nevertheless, I cannot find this "recovery image folder" in the image zip that they want me to copy. There is a bunch of language folders, a boot folder and other boot files (see below). I ended up copying everything over to the USB stick. I rebooted to the USB and it booted to the repair menus but beyond that I do not know if it is all working.
    Click image for larger version. 

Name:	win 10 image files.jpg 
Views:	1 
Size:	174.1 KB 
ID:	112070

      My System SpecsSystem Spec


  4. Join Date : Oct 2013
    Posts : 16,456
    64-bit Windows 10 Pro build 14971
       4 Days Ago #4

    Technically you would only need to use the downloaded recovery image file if there was something wrong with the image file on your PC and the Back up system files to the recovery drive option fails.

    The steps from MS say to copy all the files from inside the downloaded .zip file to the USB recovery drive, and select to replace the files on the USB when prompted.
    Last edited by Brink; 3 Days Ago at 07:42. Reason: typo
      My System SpecsSystem Spec


  5. Join Date : Jun 2015
    Posts : 14
    Dual boot: win 8/win 10
       4 Days Ago #5

    thank you. I read "files" as "some" not "all".
      My System SpecsSystem Spec


  6. Join Date : Oct 2013
    Posts : 16,456
    64-bit Windows 10 Pro build 14971
       3 Days Ago #6

    You're most welcome.
      My System SpecsSystem Spec


 


Similar Threads
Thread Forum
Solved Can I remove Win. 8 Recovery on D drive. I now have Win. 10
I would like to Remove the D partition drive or remove just the Win. 8 information. from it. When I bought this system 3 yrs. ago it was Win. 8. I have since updated this computer to Win. 10 Anniversary Update. When I do a Image Backup on my...
Installation and Setup
Different size of recovery drive?
I'm active in SeniorNet. We have helped about 20 persons to upgrade to Windows 10. One peculiar thing we noticed is that different PCs demand different size for the USB Recvery disk after the uppgrade. We had a range from 4GB to 32GB. A...
General Support
Recovery Drive
Can I use the recovery drive I have for the first build or do I have to make a new one for this new build
General Support
Solved Recovery Drive
I have tried several times to create a system recovery drive on a USB. Followed the instructions to the letter, and used two different brand, brand new USB's. After initial start up it says I need a USB with at least 8 GB capacity, which...
Performance & Maintenance
Recovery Drive Question
Is the recovery drive made with my desktop running W10 Pro 64 bit going to work if ever needed for my laptop running W10 Home 64 bit or will I need to create a seperate recovery drive for the laptop as well? If I do need a separate recovery drive...
Installation and Setup
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:30.
Find Us
Twitter Facebook Google+



Windows 10 Forums