1. Joined : Aug 2015
    Norwich, UK
    Posts : 33
    Windows 10 Pro
       2 Weeks Ago #1

    Laptop not resuming from sleep after HDD-to-SSD upgrade


    I have a new problem with my laptop which I had never had in the 3 years previously, whether it ran Windows 8, 8.1 and then 10.

    Usually, when I go to bed at night I close my laptop screen and it goes into sleep. I then wake it up the next day without any issues.

    But last week I upgraded my laptop's hard disk drive to an SSD and now if I close my laptop lid or put it into sleep mode, and then try and wake it the next day, it comes on, but nothing comes on the screen. I know it is on, as I can hear the fan whirring and also pressing the power button puts it back to sleep. But the display is completely blank. I then have no option but to hold the power button for 4 secs to power down the machine. Which is hardly ideal and means I lose anything I was doing when I closed the lid.

    Oddly enough, if I put the laptop in sleep mode by closing the lid and then wake it a few minutes later, it does come on perfectly normally like before. The problem seems to be if the laptop has been in sleep for hours (i.e - overnight when I go to bed) and then when I press a key to wake it, it doesn't come back on.

    Any ideas? Thanks
      My System SpecsSystem Spec


  2. Joined : Feb 2015
    Bamberg Germany
    Posts : 13,419
    Microsoft Windows 10 Pro 64-bit 14393 Multiprocessor Free
       2 Weeks Ago #2

    You could generate a sleep study report and post it here in code tags so we might be able to see what is happening.
    Go here for the tutorial: Sleep Study Report - Generate in Windows 10 - Windows 10 Forums

    To post in code tags, select all of the report and copy it to clipboard, the click the hash(#) in the editor toolbar aboveClick image for larger version. 

Name:	Image 003.png 
Views:	17 
Size:	2.6 KB 
ID:	110757 and then paste the report in the middle.
      My System SpecsSystem Spec


  3. Joined : Aug 2015
    Norwich, UK
    Posts : 33
    Windows 10 Pro
       2 Weeks Ago #3

    Thanks for your fast reply Cliff.

    Unfortunately, my laptop does not support S0 Low Power Idle state, and therefore I cannot run that tool.
      My System SpecsSystem Spec


  4. Joined : Feb 2015
    Bamberg Germany
    Posts : 13,419
    Microsoft Windows 10 Pro 64-bit 14393 Multiprocessor Free
       2 Weeks Ago #4

    alexncfc said: View Post
    Thanks for your fast reply Cliff.

    Unfortunately, my laptop does not support S0 Low Power Idle state, and therefore I cannot run that tool.
    You're welcome.
    You might want to look at the different options offered in this thread: Solved Turn off/ Wake up problems - Windows 10 Forums
      My System SpecsSystem Spec


  5. Joined : Aug 2015
    Norwich, UK
    Posts : 33
    Windows 10 Pro
       2 Weeks Ago #5

    Thanks again.

    Unfortunately even after reading all that I can't find any way to solve this problem, I really don't get it. It's either linked to me now having an SSD, or the clean install of Windows 10 (I had previously had 10 installed after updating from Windows 8.1)

    Before I took the old hard drive out with Windows 10 on, I backed up the Power Profiles on the machine, and I imported them on my current Windows 10 install to copy the settings exactly in the Balanced profile, but this doesn't seem to have solved the problem. There's nothing in the event log to suggest any problems when this happens. I also don't have any newer drivers to install for things like graphics. I am stumped on this one :-(
      My System SpecsSystem Spec

  6.    2 Weeks Ago #6

    Is your laptop an ASUS? If so enter the bios and set PLL Overvoltage to Disabled.
      My System SpecsSystem Spec


 


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