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  1. Join Date : Jan 2016
    Posts : 3
    Windows 10
       29 Jan 2016 #21

    Try upgrading the bios


    Same problem- new Toshiba laptop would not sleep, even after factory reset.
    Tried everything I could find online - no fix. Toshiba online support suggested a few things I'd already tried, then said take it to a local repairer.

    They upgraded the bios - from 1.0 to 2.0, which solved the problem. Also - it was running hot, with the fan always going, CPA, RAM and HDD usage often approaching 100%, and short battery life.
    After the bios upgrade battery life has tripled and it runs fast, quiet and cool.
      My System SpecsSystem Spec


  2. Join Date : Jul 2016
    Posts : 1
    Windows 10
       23 Jul 2016 #22

    Same problem after upgrading a Lenovo T400s laptop from Win7 to 10. I ran the powercfg -lastwake command and found that a USB device was causing the reboots. I moved my USB mouse to a different port and that solved the problem.
      My System SpecsSystem Spec


  3. Join Date : Oct 2014
    Pell City, Alabama 35125
    Posts : 786
    Microsoft Windows 10 Home 64-bit
       24 Jul 2016 #23

    Thanks for all of the replies and helpful information.

    I updated the BIOS which didn't help.

    Finally, I just decided to restore the computer to factory settings, install all updates, and reinstalling Windows 10.

    It sleeps now!
      My System SpecsSystem Spec


  4. Join Date : Jul 2016
    Posts : 3
    windows 10
       25 Jul 2016 #24

    I'm having the same issue and would greatly appreciate any help. Pretty new Dell XPS 9350 laptop with Windows 10 Home. When I manually put the computer to sleep or hibernate, the screen and all the lights turn off, then it automatically wakes up about 5-10 seconds later. Here's what I've done so far to try to fix the problem:


    • disabled "allow device to wake computer" for all network adapters
    • unchecked "allow wake timers"
    • disconnected all usb devices
    • powercfg lastwake command shows "Wake History [0]". I think what's happening is that the computer never fully goes to sleep, so it registers as zero.
    • "powercfg /energy" entered at the command prompt produced this report (can download and open in browser): energy-report.html - Google Drive

    I'm trying to avoid having to do a full windows reinstall, but don't know of anything else to try. When I put my laptop in my bag, I find sometimes it's hot, having woken up a few seconds after I put it to sleep, and had been running for hours already!
      My System SpecsSystem Spec


  5. Join Date : Oct 2014
    Pell City, Alabama 35125
    Posts : 786
    Microsoft Windows 10 Home 64-bit
       26 Jul 2016 #25

    jubeison said: View Post
    I'm having the same issue and would greatly appreciate any help. Pretty new Dell XPS 9350 laptop with Windows 10 Home. When I manually put the computer to sleep or hibernate, the screen and all the lights turn off, then it automatically wakes up about 5-10 seconds later. Here's what I've done so far to try to fix the problem:


    • disabled "allow device to wake computer" for all network adapters
    • unchecked "allow wake timers"
    • disconnected all usb devices
    • powercfg lastwake command shows "Wake History [0]". I think what's happening is that the computer never fully goes to sleep, so it registers as zero.
    • "powercfg /energy" entered at the command prompt produced this report (can download and open in browser): energy-report.html - Google Drive

    I'm trying to avoid having to do a full windows reinstall, but don't know of anything else to try. When I put my laptop in my bag, I find sometimes it's hot, having woken up a few seconds after I put it to sleep, and had been running for hours already!
    @jubeison, are you putting your Laptop in your bag with it on? The reason why I am asking is because my late friend's wife put her Laptop in her bag and it messed it up pretty badly. They had to replace a part in it. So, I wouldn't recommend putting it in the bag with it on. Always power down the computer, and then put the Laptop in the bag. As far as your computer not going to sleep, I don't know what to suggest other than doing a reinstall of Windows. You could override the Google Drive issue by entering (Powercfg -requests override) to see if that will help. Maybe wait and see if someone else can chime in to help.

    P.S I think that's the command for the override function to work. Not sure!
      My System SpecsSystem Spec


  6. Join Date : Jul 2016
    Posts : 3
    windows 10
       26 Jul 2016 #26

    Hi Jesse, oh thanks. I don't intentionally put the laptop in my bag powered on. I put it to sleep, then put it in my bag, and apparently the laptop automatically wakes a few seconds later. but yeah, I'm gonna be more mindful. I certainly don't wanna mess up my laptop! Thanks again


    Jesse Williams said: View Post
    @jubeison, are you putting your Laptop in your bag with it on? The reason why I am asking is because my late friend's wife put her Laptop in her bag and it messed it up pretty badly. They had to replace a part in it. So, I wouldn't recommend putting it in the bag with it on. Always power down the computer, and then put the Laptop in the bag. As far as your computer not going to sleep, I don't know what to suggest other than doing a reinstall of Windows. You could override the Google Drive issue by entering (Powercfg -requests override) to see if that will help. Maybe wait and see if someone else can chime in to help.

    P.S I think that's the command for the override function to work. Not sure!
      My System SpecsSystem Spec


  7. Join Date : Jul 2016
    Posts : 3
    windows 10
       29 Jul 2016 #27

    btw, I got the problem fixed thankfully. after trying the suggestions in this thread, I updated all the outdated drivers and the BIOS. that fixed it. it was easy w/ dell. I just went to their support website, it downloaded "system detect" which automatically figured out which drivers needed updating, and even bulk downloaded and installed them
      My System SpecsSystem Spec


  8. Join Date : Oct 2014
    Posts : 1,277
    win 10 Insider
       29 Jul 2016 #28

    jubeison said: View Post
    btw, I got the problem fixed thankfully. after trying the suggestions in this thread, I updated all the outdated drivers and the BIOS. that fixed it. it was easy w/ dell. I just went to their support website, it downloaded "system detect" which automatically figured out which drivers needed updating, and even bulk downloaded and installed them
    Wow, that was a nice neat solution.

    Well done you and Dell.
      My System SpecsSystem Spec


  9. Join Date : Aug 2016
    Posts : 1
    Windows 10
       15 Aug 2016 #29

    The problem is solved now!
    By change the Power Options
    On the “Power Options” screen, you want to expand each setting and ensure that they allow the computer to go to sleep mode. In my case, the setting under “Multimedia settings” > “When sharing media” was set to “Prevent idling to sleep“. I had to set this to “Allow the computer to sleep“.

    See more at http://learn.forumvi.com/t1562-khac-...hai-sleep#1813
      My System SpecsSystem Spec


  10. Join Date : Oct 2016
    Posts : 1
    windows 10
       09 Oct 2016 #30

    Fafhrd said: View Post
    I may be having the same problem! The sleep and hibernate options seem to close down the system, then seconds or minutes later, everything wakes up again! Before I get to the PC everything closes down again.

    I believe that there is no stability yet and that these options should not be used with Windows 10 beta versions.
    I'm having the same problem.. My pc is going off to sleep but no way to put it on again, I've to restart it ..
      My System SpecsSystem Spec


 
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