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  1. Joined : Sep 2016
    Posts : 10
    Windows 10
       13 Oct 2016 #1

    Windows 10 build 14931 SFC scan cannot perform the requested operation


    I was just finally able to update to Windows 10 build 14931 after working on it for about a week on and off. By all appearances the update looks successful and my machine seems to work just fine after the update however when I do my regular checks after such an update and in running a SFC scan in an elevated command prompt it fails at 19% with the message "Windows resource protection could not perform the requested operation". I did a search on this build and this error and it looks like others are having the same issue and a resolution but cannot find one. SO I am wondering if others are having this problem and if anyone has and has been able to resolve. Thanks!

    PS Microsoft.....FYI.....I am really getting tired of jacking around with your substandard update roll-outs and thinking the insider program is not worth the hassle it causes.
      My System SpecsSystem Spec


  2. Joined : Jan 2015
    UK, Midlands
    Posts : 6,211
    Win 10 Pro (1607)
       13 Oct 2016 #2

    PS Microsoft.....FYI.....I am really getting tired of jacking around with your substandard update roll-outs and thinking the insider program is not worth the hassle it causes.
    (This isn't a MS forum... please feel free to make your feelings known to MS by phone, letter, carrier pigeon or the feedback app, or their technet forum for example. We're users, like you, often with our own frustrations).
      My System SpecsSystem Spec


  3. Joined : Sep 2016
    Posts : 10
    Windows 10
       13 Oct 2016 #3

    dalchina said: View Post
    (This isn't a MS forum... please feel free to make your feelings known to MS by phone, letter, carrier pigeon or the feedback app, or their technet forum for example. We're users, like you, often with our own frustrations).
    Trust me, I am oh so aware of this. By the way....I did make my feelings known by all the avenues you outlined. I even sent my best carrier pigeon, but like everything else pertaining to Microsoft, it was probably sent to India so I am assuming at this point that the poor thing drowned.
      My System SpecsSystem Spec


  4. Joined : Jan 2015
    UK, Midlands
    Posts : 6,211
    Win 10 Pro (1607)
       15 Oct 2016 #4

    Too far for the best trained carrier pigeon...

    So, have you tried:
    From an admin command prompt
    [Windows key + X, click command prompt (admin)]
    chkdsk C: /F
    Your PC will need to restart.
    Make sure the result is clear or fixed- else do not proceed.
    Post back the result, which you can get after a restart as follows:
    How do I see the results of a CHKDSK that ran on boot? - Ask Leo!

    Then run SFC /SCANNOW in Safe Mode - or at boot (see Option 1 here:
    SFC Command - Run in Windows 10 - Windows 10 Forums
    )

    (If still no luck you can then try DISM commands - and after that, an in-place upgrade repair install).
      My System SpecsSystem Spec


  5. Joined : Oct 2014
    Arnold, MD
    Posts : 16,459
    Triple Boot 10 Pro & 10 Insider Pro & 8.1 Pro
       15 Oct 2016 #5

    ToddB said: View Post
    I was just finally able to update to Windows 10 build 14931 after working on it for about a week on and off. By all appearances the update looks successful and my machine seems to work just fine after the update however when I do my regular checks after such an update and in running a SFC scan in an elevated command prompt it fails at 19% with the message "Windows resource protection could not perform the requested operation". I did a search on this build and this error and it looks like others are having the same issue and a resolution but cannot find one. SO I am wondering if others are having this problem and if anyone has and has been able to resolve. Thanks!

    PS Microsoft.....FYI.....I am really getting tired of jacking around with your substandard update roll-outs and thinking the insider program is not worth the hassle it causes.
    @ToddB

    If you can get yourself updated to at least build 14942, this issue has been resolved. Current Insider build is 14946. This excerpt is from the Feedback Hub release notes for build 14942.


    We fixed an issue where running sfc /scannow in an elevated command prompt would fail at 20% with the error “could not perform the requested operation.”


    You can read the entire release notes post in the Feedback Hub.
      My System SpecsSystem Spec


  6. Joined : Sep 2016
    Posts : 10
    Windows 10
       20 Oct 2016 #6

    How to update to build 14942?


    Thank you guys for this. Sorry for late reply. Say F14tomcat you mentioned "getting myself updated to build 14942". I am currently at build 14931 as a participant in the insider program. My machine indicates that it is currently up to date when I check for updates. Can you please advise how I can update to build 14942? Will I have to do a manual download? Thanks!
      My System SpecsSystem Spec


  7. Joined : Oct 2014
    Arnold, MD
    Posts : 16,459
    Triple Boot 10 Pro & 10 Insider Pro & 8.1 Pro
       20 Oct 2016 #7

    ToddB said: View Post
    Thank you guys for this. Sorry for late reply. Say F14tomcat you mentioned "getting myself updated to build 14942". I am currently at build 14931 as a participant in the insider program. My machine indicates that it is currently up to date when I check for updates. Can you please advise how I can update to build 14942? Will I have to do a manual download? Thanks!
    @ToddB ... I believe 14931 is the current latest build for Insiders in the Slow Ring. It is also the latest ISO available for Insider downloads.

    Windows 10 Insider Preview ISO Advanced

    Check your settings in Settings>Update and security>Windows Insider Program. If you are set to the SLOW ring, there are no more updates at the moment. You can change that to FAST if you wish. There will be a delay of anywhere from 1 to 3 days before you will get an update to a higher build. When you get it, it will be build 14951, the current FAST ring build. If you do change it, I recommend you restart your system.

    Do A backup first before changing anything!


    Here is the screen to check and change.

    Click image for larger version. 

Name:	2016-10-20_20h41_57.png 
Views:	4 
Size:	183.1 KB 
ID:	106917

    TC
      My System SpecsSystem Spec


  8. Joined : Oct 2013
    Posts : 253
    Windows 10 Pro x64, Windows 7 Ultimate x64 SP1, Windows 8.1 Pro x64
       20 Oct 2016 #8

    ToddB said: View Post
    PS Microsoft.....FYI.....I am really getting tired of jacking around with your substandard update roll-outs and thinking the insider program is not worth the hassle it causes.
    Microsoft indicated that the preview builds could have bugs. This was known from the beginning. The whole purpose of being an Insider is to help find them.
    Knowing this, I really can't understand your statement.
      My System SpecsSystem Spec


  9. Joined : Sep 2016
    Posts : 10
    Windows 10
       22 Oct 2016 #9

    pbcopter said: View Post
    Microsoft indicated that the preview builds could have bugs. This was known from the beginning. The whole purpose of being an Insider is to help find them.
    Knowing this, I really can't understand your statement.
    I am well aware of this. I am a software developer and although I don't implement or "release" on the magnitude and complexity that Microsoft does it is fair to say that if I implemented software to my users with as much trouble as I have had with the insider builds I would likely find myself flippin burgers (Nothing against burger flippers I love hamburgers). It is just my contention that with the resources that Microsoft has and the quality control requirements that should be in place these releases should not cause so much trouble (for me anyway) each time they are released. Like everything the price (although I don't pay for the releases directly) is going up and the quality is going down. You have a point however and I am no longer an"insider" due to the time I spend on each release trying to get it to upgrade/update completely/successfully. I guess I have realized I can not have such an unstable OS given other things that I do. So your point is noted thank you.
      My System SpecsSystem Spec


  10. Joined : Sep 2016
    Posts : 10
    Windows 10
       22 Oct 2016 #10

    f14tomcat said: View Post
    @ToddB ... I believe 14931 is the current latest build for Insiders in the Slow Ring. It is also the latest ISO available for Insider downloads.

    Windows 10 Insider Preview ISO Advanced


    Check your settings in Settings>Update and security>Windows Insider Program. If you are set to the SLOW ring, there are no more updates at the moment. You can change that to FAST if you wish. There will be a delay of anywhere from 1 to 3 days before you will get an update to a higher build. When you get it, it will be build 14951, the current FAST ring build. If you do change it, I recommend you restart your system.

    Do A backup first before changing anything!


    Here is the screen to check and change.

    Click image for larger version. 

Name:	2016-10-20_20h41_57.png 
Views:	4 
Size:	183.1 KB 
ID:	106917

    TC
    Thank you for this F14Tomcat. I thought of this very thing after I posted a reply to your previous post and made the necessary insider changes and tried to update to the latest build once available. Tried it twice, messed around with it for a little over a day and could not get it to update successfully. So I reverted to my previous build and removed myself from the insider ring. Can you please tell me one thing. The current release (slow ring current) that I am running still has an issue with the system files from what I can ascertain however my OS seems to work just fine and is stable. So with that being said would you suggest that I let things be as it is and if so how would you suggest I fix down the road when a fix becomes available (if that makes sense)? Thank you again!
      My System SpecsSystem Spec


 
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