1.    1 Week Ago #1
    Join Date : Oct 2016
    Posts : 2
    Windows 10

    Can't access startup screen, boot up leads to black screen

    Before explaining how i got here, i will explain what exactly is happening. When I boot up my computer i see the logo then text saying Preparing Automatic Repair with a loading icon. Then i would get a black screen that would sometimes show a cursor that i can use with the black screen but most times just the black screen. Eventually this black screen ca give way to Diagnosing your PC loading screen that loops endlessly

    Okay this started after I downloaded the anniversary edition for Windows 10, the first time i booted up the computer i had faced the AVG Watchdog initialization bug which prevented from accessing the laptop for the few weeks as tried looking for solutions forcing me to eventually uninstall AVG through Safe mode (the only way i managed to was through turning it off and on 3 times as every other way including holding F8 had not worked). After booting up the first time without issue after removing AVG and getting some things done, I turned it off without issue then i faced this new problem which is still plaguing me. I've looked up in forums for a solution but the closest i found was just reinstalling windows and losing everything, does anyone have a solution where i can still keep my data?
    Last edited by Helix935; 1 Week Ago at 18:00. Reason: Needed to clarify some details
      My System SpecsSystem Spec

  2.    1 Week Ago #2
    Join Date : Apr 2015
    Posts : 8,796

    Hi Helix935 and welcome to Tenforums.

    If it was less than 10 days since this happened, you might have been able to go into Settings>Recovery and rollback from the Anniversary Update. But it's been too long now.

    If it's data only that you're needing to save, you could boot the system to Kyhi's rescue media and use File Explorer to copy your data over to an external drive, then perform a clean install, (or reset or refresh from within safe mode).
    Windows 10 Recovery Tools - Bootable Rescue Disk - Windows 10 Forums
    You will need to reinstall your personal applications after the OS is working again though.
      My System SpecsSystem Spec

  3.    1 Week Ago #3
    Join Date : Oct 2016
    Posts : 2
    Windows 10

    hmm, i'll look into that, thank you
      My System SpecsSystem Spec


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