New
#1
Need help fixing system files
Hoping someone can help me. My ASUS laptop with Windows 10 Home will not update to the Anniversary Update ver. 1607. I tried running the System File Checker (sfc /scannow) but received an error message saying SFC could not fix the problemAttachment 99754Attachment 99755Attachment 99756--Windows Resource Protection found corrupt files but was unable to fix some of them. I next tried DISM. DISM /Online /Cleanup-Image /CheckHealth -- and /ScanHealth and /RestoreHealth -- all returned "Initialization Error." (And previous attempts with DISM returned other errors as well.) I have run CHKDSK and the Event Viewer reports no problems. Finally, I decided to try a Repair Install with an in-place upgrade. I downloaded the Win 10 ISO from the Microsoft site, but when I tried to mount the image, I got another error, something like "The image could not be mounted." The default program for .iso files is set to Windows Explorer.
I'm stuck and would appreciate any help. I have attached the most recent CBS.log and DISM.log along with some earlier versions of both. Thanks for any help you can offer.
Tom Whedbee