Macrium Reflect Backup Failures

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  1. Posts : 651
    Windows 10 Pro (21H2)
    Thread Starter
       #91

    simrick said:
    The WD drive includes encryption, correct? Is this what you're trying to save the images to now (whereas before they were going to H)?
    Again, only a partial reply, as I'm trying to do more than one-half of one thing at a time....

    I'm not sure about encryption on the WD drive, I will have to check the documentation. That aside, yes, I was directing Macrium to the H drive, and did try once to direct it to the WD drive, which as unfortunately was expected, failed.

    I did finally figure out where backups are stored on the WD. I noticed that there was two files, dated 25Aug2016, so I went into SmartWare Pro, Retrieve, and looked at what was there. I think one file is for my trial of backing up with the supplied backup program; the other is clearly for SmartWare Pro, and shows that the files I chose are being backed up as requested. In addition, one of the nice features of the Pro version is that it automatically updates DropBox; it will use other Cloud locations if you so specify.
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  2. Posts : 16,325
    W10Prox64
       #92

    Not Myself said:
    Okay, that is enough of that. The very nerve of posting an explicit, comprehensible explanation of what you want me to do.

    Thanks, I actually do understand, and shall get to this sometime today.
    Okay sorry about that......not enough coffee yet today.....

    I have a bushel of tomatoes waiting for me, so I shall be AFK (away from keyboard) for some time now. I hope you can get a complete backup of your hard drive completed and verified. :)
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  3. Posts : 651
    Windows 10 Pro (21H2)
    Thread Starter
       #93

    simrick said:
    @Not Myself,
    David suggests trying to make a backup of one of your other partitions, other than C. So, maybe WINRETOOLS => K, and see if it fails or runs.

    If it completes, then try backing up the C partition => K, creating a new instruction (not using the existing one). Just a one-off, no scheduling.

    Please also post a screenshot of Macrium, showing all the partitions of your drives, and a code box of your Macrium instruction set.
    Thanks.
    I quit.

    Why?

    Simple: I figured out how to change the boot sequence, and on my second try, the computer booted into the Macrium Rescue Disk (not sure why the machine ignore my keypress to boot from DVD as instructed on-screen, and quickly backed up WINRETOOLS.

    As I could not recall what else you had asked me to do, and as I needed to take some time to do a few other things, I reset the bios, rebooted, and posted what to me is good news, namely that, yes, Macrium appears to work properly.

    I will try to back up the C partition to the WD, as it is 2TB disk, meaning that there is plenty of room for that.
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  4. Posts : 651
    Windows 10 Pro (21H2)
    Thread Starter
       #94

    simrick said:
    Please post a screenshot of Macrium, opened, and showing your drives as they are now (while in your W10 OS).
    Here is the screen shot. The Seagate external drive is still installed; I downloaded Seagate's disk tools, tried to use its disk wiping module, which failed; I suspect that it is outdated, so I will find another program for this, as I intend to give the drive away.

    Macrium Reflect Backup  Failures-macrium_disk_list.jpg
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  5. Posts : 651
    Windows 10 Pro (21H2)
    Thread Starter
       #95

    simrick said:
    Okay sorry about that......not enough coffee yet today.....

    I have a bushel of tomatoes waiting for me, so I shall be AFK (away from keyboard) for some time now. I hope you can get a complete backup of your hard drive completed and verified. :)
    Verified complete backup of C drive has been done, thanks to the Macrium Rescue Disk.

    Next step?

    If you harvested any Romas, would you please email me 2#; I will get some Italian sausage and mushrooms, and make pasta sauce.
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  6. Posts : 16,325
    W10Prox64
       #96

    Not Myself said:
    Verified complete backup of C drive has been done, thanks to the Macrium Rescue Disk.
    Great! So Macrium is working independent of the OS, as suspected. I don't know about you, but I feel better knowing we have a current backup in our back pocket.

    Not Myself said:
    If you harvested any Romas, would you please email me 2#; I will get some Italian sausage and mushrooms, and make pasta sauce.
    Actually, no Romas. We grew an Heirloom variety this year, called Black Brandywine, which almost looks purple in color. It makes a wonderful sauce! Unfortunately, I got off to a late start today, and I fear I will be canning well into the night hours....

    Not Myself said:
    Next step?
    Okay let's try this:
    1. Remove any Seagate backup software
    2. Remove any WD backup software
    3. Disconnect the WD K: drive (let's use the Seagate H for now).
    4. Reboot the machine.
    5. Run Ccleaner Free on the registry (only) - check every box except Help Files. Clean everything it finds, saving a backup first. Run it a second time to get any leftovers.
    6. Change Volume Shadow Copy (in Services) to Automatic. Start the service, if Start is available.
    7. Change Microsoft Software Shadow Provider (in Services) to Automatic. Start the service, if Start is available.
    8. Check COM+ Event System is set to automatic and running.
    9. See if System Restore is available to turn on. If so, do it, and set the available space to 20%, then create a Restore Point.
    10. Open Macrium


    • Select Other Tasks>Check for updates (install, if any)
    • Select Partition WINRETOOLS
    • Select Image this disk
    • Point Destination folder to H; make a new folder called Test
    • Check box Use the Image ID as the filename
    • Select Advanced Options
      • Compression = Medium, Intelligent Sector Copy
      • File size = Automatic
      • Password = none
      • Auto Verify Image = no
      • Comments = test
      • Shutdown = no

    • Do not add a schedule
    • Uncheck full and differential retention rules
    • Finish - save the xml if you like, and Run Now.


    Report back. :)
    Last edited by simrick; 28 Aug 2016 at 17:50. Reason: Edits shown in RED
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  7. Posts : 651
    Windows 10 Pro (21H2)
    Thread Starter
       #97

    simrick said:
    Great! So Macrium is working independent of the OS, as suspected. I don't know about you, but I feel better knowing we have a current backup in our back pocket.



    Actually, no Romas. We grew an Heirloom variety this year, called Black Brandywine, which almost looks purple in color. It makes a wonderful sauce! Unfortunately, I got off to a late start today, and I fear I will be canning well into the night hours....

    Okay let's try this:
    1. Remove any Seagate backup software
    2. Remove any WD backup software
    3. Disconnect the WD K: drive (let's use the Seagate H for now).
    4. Reboot the machine.
    5. Run Ccleaner Free on the registry (only) - check every box except Help Files. Clean everything it finds, saving a backup first. Run it a second time to get any leftovers.
    6. Change Volume Shadow Copy (in Services) to Automatic. Start the service, if Start is available.
    7. Change Microsoft Software Shadow Provider (in Services) to Automatic. Start the service, if Start is available.
    8. Check COM+ Event System is set to automatic and running.
    9. See if System Restore is available to turn on. If so, do it, and set the available space to 20%, then create a Restore Point.
    10. Open Macrium


    • Select Other Tasks>Check for updates (install, if any)
    • Select Partition WINRETOOLS
    • Select Image this disk
    • Point Destination folder to H; make a new folder called Test
    • Check box Use the Image ID as the filename
    • Select Advanced Options
      • Compression = Medium, Intelligent Sector Copy
      • File size = Automatic
      • Password = none
      • Auto Verify Image = no
      • Comments = test
      • Shutdown = no

    • Do not add a schedule
    • Uncheck full and differential retention rules
    • Finish - save the xml if you like, and Run Now.


    Report back. :)
    I'm quoting your entire reply, just to try to keep this branch of this lengthy thread together.

    Bad: System Restore is not available, with the same 0x810000203 error code.

    Good: The Macrium Reflect test was successful, even if I did manage to create the Test folder inside the User Guides folder. It would appear that I was not together.

    Very Bad: An attempt to run a regular Macrium backup failed instantly. I still believe that the failure of System Restore is the fundament of the problem, admitting that I cannot prove that to be correct.
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  8. Posts : 16,325
    W10Prox64
       #98

    Not Myself said:
    I'm quoting your entire reply, just to try to keep this branch of this lengthy thread together.

    Bad: System Restore is not available, with the same 0x810000203 error code.


    Not Myself said:
    Good: The Macrium Reflect test was successful, even if I did manage to create the Test folder inside the User Guides folder. It would appear that I was not together.
    Restore Point issue aside, now what would happen if you followed the same instructions, only this time, select C partition as the test?

    Not Myself said:
    Very Bad: An attempt to run a regular Macrium backup failed instantly. I still believe that the failure of System Restore is the fundament of the problem, admitting that I cannot prove that to be correct.
    It could be, but are you trying to run your existing backup instructions?
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  9. Posts : 651
    Windows 10 Pro (21H2)
    Thread Starter
       #99

    simrick said:




    Restore Point issue aside, now what would happen if you followed the same instructions, only this time, select C partition as the test?



    It could be, but are you trying to run your existing backup instructions?
    C partition failure:, using a new instruction set:

    Macrium Reflect Backup  Failures-c_failure.jpg
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  10. Posts : 1,524
    Windows 10 Pro (32-bit) 16299.15
       #100

    Not Myself said:
    C partition failure:, using a new instruction set:
    This says to me that the issue is something on the C: drive; either a file with strange properties (like those Reparse Points mentioned by RKILL) or a file or Registry key which is being locked somehow by an application or process, which VSS isn't coping with.

    Remind me - did you try the option to 'Exclude all VSS writers to resolve specific snapshot failures' in Macrium? (I've an idea it was tried and didn't help.)
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