Removing Macrium did not fix Restore Point.
Removing Macrium did not fix Restore Point.
But David and simrick have many hours on here trying to solve your issue, and I don't want to butt in. You have 2 VERY good folks helping you.
If your computer was in front of me, I would be removing a lot of the bloat ware you have installed for starters. No Offense intended at all. For instance, unless your computer is under 1 year old, you don't really need all those Dell apps installed. But I also don't think your Dell apps are your problem, just un-needed apps.
You might want to show David and simrick your current version of Windows 10, think they asked. Not sure.
Just open your Command Prompt Admin, and type Winver, then post the pic for them. Make sure it does not show any personal information, IE your email address.
Take care, and hope you get your system running fine soon. Mike.
Windows 10 Home version 1607, as posted more than once.
As for taking care, well, anyone who has any to spare and would email it to me, I'd be glad to accept it. That stated, I have no doubt whatsoever that the people who are giving me so much of their time are both expert and generous.
Sorry for the delay responding. Here's what I would do next, if it were my system. (I know this is quite a lot of work...and I know all this stuff was on the system when Macrium was working properly, but the Anniversary Update was a major kick, and things were broken, so I am approaching this situation the same as an upgrade install - like W7 to W10, where existing apps like AV broke stuff during an upgrade, but worked well in a clean install situation. I hope that makes sense.)
Run CHKDSK on C: Perform in read-only mode, just to see if Windows says it needs to fix anything.
RE: Installed Programs
Dell Data Vault 17-Nov-15 46.4 MB
(actually, I would remove ALL the Dell bloatware, unless there is one you need specifically. Most of it can be re-downloaded from Dell Support web site at any time.) I have seen Data Vault causing problems in the past on one of my systems in particular.
Genie Backup Manager Genie9 04-Aug-16 92.3 MB 9.0
WD SmartWare Western Digital Technologies, Inc. 30-Aug-16 72.6 MB 188.8.131.52 (backup software)
Avast Free Antivirus AVAST Software 30-Aug-16 530 MB 12.3.2280
(through Program and Features, then boot into safe mode and run avastclear)
Avast Uninstall Utility | Download aswClear for Avast Removal
COMODO Firewall COMODO Security Solutions Inc. 02-Mar-16 224 MB 184.108.40.20692
TrueCrypt TrueCrypt Foundation 04-Aug-16 7.2
(defunct - do not use - security concern)
RE: Process Lasso Bitsum 25-Aug-16 28.2 MB 220.127.116.11
Not familiar with this one. Please just make sure that it doesn't stop any Macrium/VSS processes.
(Okay so the above may be a bit overkill, but it's necessary, and if this resolves the problem, we can add them back one by one, to see if the problem returns...and it may not return either, if it even does resolve...)
Reboot with Fast Startup turned OFF.
Verify Security Center is functioning properly.
Verify Windows Defender is ON and up-to-date.
Verify Windows Firewall in ON.
Run Ccleaner on the registry, checking everything except Help Files. Run it repeatedly, until it finds nothing.
Reboot again with Fast Startup still OFF.
Run CHKDSK again on C. Perform in read-only mode, just to see if Windows says it needs to fix anything.
Run sfc /scannow; verify the result is "no integrity violations found". If not, run it at least three times, with reboots in-between.
Run ADWCleaner SCAN. If it finds anything, post the log.
Try deleting all restore points via Command Prompt:
System Restore Points - Delete in Windows 10 - Windows 10 Forums
See Option #3
Open System Protection and see if System Restore is ON for C, and if so, try to create a restore point for C. If it creates one, open Ccleaner and verify it shows up.
EDIT: Please make sure you have something like 20% space designated as available for the restore points!
If successful, try a NEW TEST Macrium instruction set for drive C.
EDIT #2: If all this is unsuccessful, I would like you to try a clean boot and then try a NEW TEST Macrium instruction set for drive C.
All of this exercise should have the WD drive physically disconnected.
If all this is unsuccessful, and @DavidY is willing to look into the VSSTrace program, that could be next, or we could try a repair install with an in-place upgrade next.
Last edited by simrick; 31 Aug 2016 at 13:53.
I had a similar issue with Reflect. The image file was corrupt. So I went to where that image was stored and deleted it. Then did a fresh backup, and it's working now.
Solved Macrium Relect, constant errors - Windows 10 Forums
If your restore points are messed up, you can use CCleaner and delete them. Once everything's working again, you can make a fresh restore point. I created a shortcut in my Start Menu for System Restore. This is what it is: %windir%\System32\SystemPropertiesProtection.exe
I don't think it's a case of a corrupt image, as we have done new test instructions/new image and the failure persists. The failure we're seeing here is a Windows VSS error. The fact that Macrium will successfully image the WINRETOOLS partition tells me that this is something specific to the existing OS setup the way it is now. It also successfully images the drive while in the Recovery Environment.
If I remember correctly, Ccleaner did not show any restore points at all for the OP.
1. OS Build is 14393.82.
2. KB3176934 and KB3176939 were installed 24August2016.
3. I just noticed that I started this thread one week ago, which leads me to wonder if there is/are any known problems with these two updates, especially anything that might have affected Restore Point and/or Macrium. Ought I to delete the two updates to see if that helps?
Fudge, I just remembered that I found three days of Macrium backup failures when I started this thread, which means that the problem, whatever caused it, must have started before the two updates were installed.
Last edited by Not Myself; 31 Aug 2016 at 13:33.
backup problems" relating to these two updates, I would venture to guess that leaving them installed for the exercise I posted above should be fine.