1.    15 Aug 2016 #1
    Join Date : Aug 2016
    Posts : 1
    Windows 10

    System Image Recovery fails with error 0x80070002

    Hi everyone,

    I've got a Surface Pro 3 and a system image backup from an exactly similar device on an external hard drive. When I boot to installed Windows 10 (same occurred with 8.1) and try to recover the backup, the system finds the backup file but I get notified "You need to boot from USB to be able to recover" (I'm running Finnish version, so the translations are my own).

    Ok, I created a bootable Win10 installation USB disk and try again: I'm able to boot from USB and get all the way to Recover Image, but then I get this error:
    Internal error. Specified file can't be found. (0x80070002)

    So the backup and external HDD seem to be fine as they're recognized from installed Windows, but when booting from USB it seems that the device can't read the backup files. I also tried running command prompt in "boot from USB" state and managed to navigate to external HDD, so it's not a hardware issue.

    I found some slightly similar topics which mentioned issues with permissions, but I don't know exactly what should I try doing with them.

    Any ideas or suggestions?
    Last edited by jiipeepee; 15 Aug 2016 at 11:51. Reason: Additional information
      My System SpecsSystem Spec


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