Upgraded from 8.1 to 10, custom gaming PC is essentially bricked, plea


  1. epykenigma
    Posts : 1
    Windows 10
       New #1

    Upgraded from 8.1 to 10, custom gaming PC is essentially bricked, plea


    I have a custom gaming PC (I don't know all the parts, a friend built it) and I used to have Windows 8.1. I upgraded about a week ago, and for a few days it was running fine.

    Well, one day I turn my PC on, log in to the desktop, go to open up Chrome, and then my cursor got stuck on an infinite loading loop. ctrl-alt-delete didn't work, no other apps would open, start menu wouldn't open, etc. I hard-reset my PC, and it happened over and over again. If I log into the desktop and right click, same deal. Opening any app and it happens. try to open start menu, it happens. Sometimes I'll log in, and it will go straight to freezing. Usually though, I can log in, and drag my mouse around (I use that as a tester) and I can highlight apps. It's not until I try to do something that it freezes.

    Well, once I do these hard resets, I try to do the shift+restart thing on the log in page. Everything I try - reset PC, troubleshoot, restore point, etc - it always shuts down my computer. Randomly a few days ago, I turned on my PC and it worked for a few hours. I haven't had the same luck since. I was hoping I could get one good day again, so I could transfer my files to my external hard drive, and just do a factory restore...but I can't even do that! Essentially, I'm in an endless circle of freezing/restarting/shutting down. I've tried researching everything, but to no avail...

    Please help me

    Thank you!
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  3. NavyLCDR
    Posts : 18,432
    Windows 11 Pro
       New #2

    Make a USB flash drive or CD/DVD of Kyhi's recovery drive:
    Windows 10 Recovery Tools - Bootable Rescue Disk - Windows 10 Forums

    Boot to it. Use Macrium Reflect to make your backup image. Clean install Windows 10. Install Macrium Reflect Free. Browse your backup image file to retrieve your data files.
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