1.    22 Apr 2016 #1
    Join Date : Apr 2016
    Posts : 1
    Windows 10

    System Image Recovery Troubleshooting

    Hi all. I am unable to recover system images saved on an external HD in Windows 10. I have 2 different images and neither can be located in the recovery process. I've tried locating the image files on two different computers, through both Win10's Recovery tool and Win7's Restore tool, but the files do not appear using either method. The files do exist -- they appear in File Explorer -- and I can confirm that the folder structure is the way it is supposed to be (i.e. the folder names are correct, no extra folders or files are saved in the structure, etc.).

    I've spent many hours over the last 3 days trying to figure out a solution, to no avail. It appears that many others have faced this issue, but any suggestions I've found online do not work for me. I'm at the end of my rope...please help! Thank you.
      My System SpecsSystem Spec

  2.    22 Apr 2016 #2
    Join Date : Nov 2015
    Posts : 4,766
    windows 10 Home threshold2

    I assume you are talking about Windows 10 own system image backup.

    This is how I do it if I need to do a system image recovery, and I have had done that numerous times.

    Assuming you are able to sign in to Windows 10.........................
    Settings > Update & Security > left side, Recovery > right side, under Advanced startup, click the Restart now button > Troubleshoot > Advanced options > System Image Recovery...................

      My System SpecsSystem Spec

  3.    22 Apr 2016 #3
    Join Date : Nov 2015
    Posts : 4,766
    windows 10 Home threshold2

    If you have problem signing in....................

    Restart your computer > at the sign in screen, bottom right is a Power icon > clicking it will give you Restart option.
    Press Shift key and Hold > click Restart > Troubleshoot > Advanced options > System Image Recovery...............
      My System SpecsSystem Spec


Similar Threads
Thread Forum
Configuring System Image on Recovery Partition
Hello - I have just done a fresh install of Windows 10 Pro to my reasonably old hardware. I am running a boot loader called Clover which emulates EFI and Windows 10 has therefore been installed to a GPT disk. I manually configured the...
Performance & Maintenance
Solved windows 10 system image recovery
when I want to use the win10 system image recovery that Ihad made... i have this problem.... after going to setting...,going to restore...,going to advance... and the going to use.. use a system image recovery, the computer goes to the page that...
Performance & Maintenance
Can't find system image on recovery drive
One of the 1st things I do with a new PC is create & test a recovery drive. This is the 3rd Windows 10 PC I've worked on-all Toshiba Satellites by coincidence. This one seems to have a problem, possibly creating the recovery drive and if not that...
Performance & Maintenance
Windows 10 System Image not recognized for recovery
Hello, I am trying to restore a Windows 10 system image with no luck. Here is what led up to this situation: 1. Upgraded from Windows 8.1 to Windows 10 when it became available the end of July. 2. Made a System Image (ssd m.2 mounted on the...
General Support
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 16:23.
Find Us
Twitter Facebook Google+

Windows 10 Forums