New
#1
Folder operations causing explorer to hang
In the last week, for one user only, folder operations, ie, create a folder, rename, or delete, take up to 30 seconds to complete. It is the same for all disk drives. I don't see anything in the event logs, but Reliability Monitor Report shows that Explorer stopped responding with the following:
Description
The program explorer.exe version 10.0.10586.104 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: 1c64
Start Time: 01d166d3e536a045
Termination Time: 0
Application Path: C:\Windows\explorer.exe
Report Id: b3f80e6d-d2c7-11e5-9c3d-30b5c2033b34
Faulting package full name:
Faulting package-relative application ID:
It is only one user account affected. Two other accounts don't seem to have the same issue.
It started after the Patch Tuesday. I did remove Office 2013 and install Office 2016 prior to Patch Tuesday, but issue didn't start till after Patch Tuesday.