Windows Image Backup failing

My wife's Samsung laptop gets a failure whenever trying to do an image backup. Actually, this has been happening for quite a while - even before she installed Windows 10 when she had W7. I was hoping that the problem would go away with W10 but it hasn't. Backup runs almost to the end and then fails with the attached message. The message says to run dskchk on both her drive and on the backup drive which I did. No problems were found. (I backup my desktop on that drive all the time with no problems.) I tried backing it up on another external drive that also tests good but got the same error message. Any suggestions on how to fix this would be greatly appreciated.

http://crystalmark.info/software/Cry...o/index-e.html and see the disk smart status.

Try this command. It is supposed to fix the VSS.

"%windir%\system32\rundll32.exe /d srrstr.dll,ExecuteScheduledSPPCreation"

Else you can of course use other programs for imaging. I like free Macrium.

Imaging with free Macrium - Windows 7 Help Forums

Thanks folks. I'm not sure what the link provided by OldMx is but I'll try to figure it out later when I have access to my wife's laptop. I'm very hesitant to download stuff when I don't know what it is. I'm not sure if it's another backup program or what and the text isn't clear to me. I'll try whs's command first. I'll report back if the problem is fixed.

OK, I tried whs's command but it came up as invalid. (I copied and pasted it less the quotation marks, of course, so a typo on my part isn't a possibility.)
Without having any idea what the link was in the other post after trying to decipher it, I don't want to download it. I'm not sure what the other link is, either, but I would really rather fix the existing problem than download other tools that I'm not familiar with.

Any other suggestions on how to fix Image Backup would be greatly appreciated.

ZoneIII said:

OK, I tried whs's command but it came up as invalid. (I copied and pasted it less the quotation marks, of course.)

Any other suggestions would be greatly appreciated.

Lots of us use a 3rd party program for image backups. One of the popular ones is Macrium Reflect. This a Free program.
http://www.macrium.com/reflectfree.aspx
That is the link to their site. It also makes a Rescue boot disk, using either a DVD or USB stick. I find that Macrium is much more reliable than Windows backup. Take a look at it, try it, you may like it as much as others users on here.
Mike...

If you want to use Windows backup/imaging you will be more or less on your own because only very few people know anything about it. But trial and error may get you there. Good luck.

You can also use this command for backup:

WBADMIN START BACKUP -backupTarget:E: -include:T:

This will image partition T: on the root of disk E:

I used a small sample partition T: and this is what it does:





And here it is on E>

[QUOTE=whs;561815]If you want to use Windows backup/imaging you will be more or less on your own because only very few people know anything about it. But trial and error may get you there. Good luck.

I'm surprised very few people know anything about Windows image backup. It's incredibly simple to use. Just a click of a mouse to back an image up and a couple clicks to restore and image. I've used it since Windows 7 with no problems at all until my wife had the problem with her laptop. I still use it with my desktop and I've had to use it to restore images in the past. It has always worked perfectly with my desktop and I always found it to be very simple to use. There was no trial and error involved at all. It simply always worked until it stopped working on my wife's laptop. I'd like to fix that because I like Windows backup. Again, I'm really surprised to hear that many people don't know anything about it or have to trial and error it to get it to work for them.

I try your suggestions and if that doesn't work, maybe I'll try one of the other programs mentioned. Before doing that, though, I'm going to try to fix the problem so we can use Windows backup. I copied the entire error message and did a search and found information on the problem but I won't be able to check it all out until later tonight.

Thanks much!

Did you try the command I gave you and did that work. The result is the same as a normal image backup.

whs said:

Did you try the command I gave you and did that work. The result is the same as a normal image backup.

No, I didn't because I didn't have access to my wife's laptop at the time. Also, I'm embarrassed to say that I'm not clear on what the command will do.

"This will image partition T: on the root of disk E:"

I'm not sure what "disk E" is. I backup on external drives and they aren't partitioned.

I think before trying something that I'm not clear about, I'm going to see if I can fix the root problem and get Windows backup working first.

Thanks!