1.    09 Jan 2016 #1
    Join Date : Sep 2015
    Posts : 4

    How to Respond to This System Diagnostic Report?

    I ran the System Diagnostics Report that is generated in Computer Management under Performance--Data Collector Sets--System—System Diagnostics. Here is a screenshot summary of the results (the full System Diagnostic Report is 123 pages long).

    My system appears to be running fairly smoothly so I was surprised by these results. No other programs were running during the test. The UEFI diagnostic shows no hardware problems and I doubt that all of the poor results are valid.

    Someone at Microsoft said that incompatibility issue(s) might cause these results. However, they would give me no further insights and said I would have to pay to have them figure it out. In another forum, I was told that the results are just Windows internal reporting and to ignore them. However, this makes no sense.

    There are two Abnormally Stopped System Services: Interactive Services Detection (UIODetect) and Windows Encryption Provider Host Service (WEPHOSTSVC). What should be the settings for these services?

    Question: How can I determine what, if anything, is conflicting with the diagnostic test?

    Question: Could the problem be a flaw in the diagnostics test itself, rather than any problems with my system?

    Question: If there really are some issues, how can they be resolved?

    I hope that someone can help me understand what to do with these results. I would be happy to share the full diagnostics report as well as the associated system performance report.

    System Information
    Desktop: HP Pavilion p6-2100 with 8 gigs of memory
    Processor: AMD A4-3420 APU with Radeon HD Graphics, 2800 Mhz
    Drive: 1T Hitachi HDs721010CLA632 SATA
    Attached Thumbnails Attached Thumbnails Capture1.PNG   Capture.PNG  
      My System SpecsSystem Spec


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