Startup Hangs


  1. Posts : 51
    Windows 10 Pro 64
       #1

    Startup Hangs


    Hi all,
    Since 2 or 3 weeks when I switch on my notebook, after loading my desktop it hangs loading startup programs.
    When it hangs, I can't even shut down, I have to press the power button 4 seconds to shut down.
    It happened with my 3 notebooks, but it remains only in one of them.
    This problem remains in an HP EliteBook 8540w running Windows 10 Pro 64 bits. In this notebook I had uncheck the "Turn on fast startup (recommended)" when I installed Windows 10, because it didn't shut down properly.
    I don't know what to do, I tried SFC and DISM tool, both found errors but were unable to correct them.
      My Computer


  2. Posts : 5,478
    2004
       #2

    Delete everything in C:\Windows\Logs\CBS\ and C:\Windows\Logs\DISM\

    Run dism.exe /online /cleanup-image /restorehealth and sfc /scannow then copy the cbs and dism logs (found in the paths above) to desktop, zip them and post them here.
      My Computer


  3. Posts : 51
    Windows 10 Pro 64
    Thread Starter
       #3

    Thank you Halasz,
    Please find the logs attached.
      My Computer


  4. Posts : 5,478
    2004
       #4

    sfc (the cbs log) says one file was repaired and one (not very interesting looking png file) could not be
    Code:
    2015-11-09 15:12:31, Info                  CSI    000055b9 [SR] Beginning Verify and Repair transaction
    2015-11-09 15:12:31, Info                  CSI    000055bb [SR] Cannot repair member file [l:66{33}]"Advanced.Theme-Dark_Scale-100.png" of SystemResource-Windows-UI-AccountsControl, Version = 10.0.10240.16384, pA = amd64, nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35} in the store, hash mismatch
    2015-11-09 15:12:31, Info                  CSI    000055be [SR] Cannot repair member file [l:66{33}]"Advanced.Theme-Dark_Scale-100.png" of SystemResource-Windows-UI-AccountsControl, Version = 10.0.10240.16384, pA = amd64, nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35} in the store, hash mismatch
    2015-11-09 15:12:31, Info                  CSI    000055bf [SR] This component was referenced by [l:238{119}]"Microsoft-OneCore-AccountsControl-Api-Package~31bf3856ad364e35~amd64~~10.0.10240.16384.e7f30fdd8f90b49c9218a44154d4f669"
    2015-11-09 15:12:31, Info                  CSI    000055c2 [SR] Could not reproject corrupted file [ml:130{65},l:128{64}]"\??\C:\WINDOWS\SystemResources\Windows.UI.AccountsControl\Images"\[l:66{33}]"Advanced.Theme-Dark_Scale-100.png"; source file in store is also corrupted
    2015-11-09 15:12:31, Info                  CSI    000055c6 [SR] Repairing corrupted file [ml:48{24},l:46{23}]"\??\C:\WINDOWS\System32"\[l:22{11}]"wlidsvc.dll" from store
    2015-11-09 15:12:31, Info                  CSI    000055ca [SR] Repair complete
    The only thing I can see in dism is this 0x800f081f error (which seems very common)
    Code:
    2015-11-09 14:46:08, Error                 DISM   DISM Package Manager: PID=9040 TID=5884 The source files could not be found; their location must be specified using the /source option to restore the feature. - GetCbsErrorMsg
    2015-11-09 14:46:08, Error                 DISM   DISM Package Manager: PID=9040 TID=5884 Failed to restore the image health. - CPackageManagerCLIHandler::ProcessCmdLine_CleanupImage(hr:0x800f081f)
    2015-11-09 14:46:08, Error                 DISM   DISM Package Manager: PID=9040 TID=5884 Failed while processing command cleanup-image. - CPackageManagerCLIHandler::ExecuteCmdLine(hr:0x800f081f)
    You might want need to get an ISO for Windows and specify it as the source as described in step 6 or 7 here DISM - Repair Windows 10 Image - Windows 10 Forums
      My Computer


  5. Posts : 51
    Windows 10 Pro 64
    Thread Starter
       #5

    ...
      My Computer


  6. Posts : 51
    Windows 10 Pro 64
    Thread Starter
       #6

    Thank you very much Halasz,
    The problem is that the notebook hangs at startup, it doesn't start all the programs, and when it happens, it doesn't shut down!
      My Computer


 

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