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#1
Sleep mode=Black screen, computer keeps running, force shut-down.
My laptop, running Windows Ten from a clean install, has issues with the sleep function. About once a day, when I either put the computer to sleep or when it does it on its own, the screen will go black but the computer will not stop running. All the lights are on, the fan and disks keep running. Nothing works to turn the screen back on and my only option becomes to force a shut down.
I've tried tweaking all the power options in various ways, I've tried disabling/enabling hibernation/fast start and I've searched for an answer but I do not have one.
Thank you,
Ed