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Windows 10 won't boot system restore or reset?? Help please
So windows 10 crashed and now it won't boot. It gets past the manufacturer logo (acer) and then I get a black screen with a blinking curser. I used a usb with windows to boot it up but have tried to restore it, but it failed. Reset it , keeping my files, and that didn't work either. I need to get into the laptop as it has my every photo of my daughter who is now 18months and all our wedding photos. Please help my wife is not happy!!!!