Dump file analysis requested


  1. Posts : 234
    Windows 10
       #1

    Dump file analysis requested


    Tips on what is causing a shutdown (instead of sleep), generating this DMP file, would be appreciated...

    Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.Gracias
      My Computers


  2. Posts : 5,330
    Windows 11 Pro 64-bit
       #2

    Blue Screen of Death (BSoD) error cause by CAXHWBS3.sys driver, this is use for SoftK56 Modem Driver.

    Driver Date: Tue Jun 30 23:01:57 2009

    Either install newest version of this driver or uninstall it.
      My Computer


  3. Posts : 234
    Windows 10
    Thread Starter
       #3

    As suspected. The driver is normally disabled in Device Mgr, but somehow became enabled.

    There is no driver update for this soft modem, which works okay. It is used for the occasional FAX.

    Thanks for taking the time to analyze the dump.
      My Computers


  4. Posts : 5,330
    Windows 11 Pro 64-bit
       #4

    You are very welcome!
      My Computer


 

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