When I downloaded Microsoft 10, I went back on my account and after a couple of minutes the whole thing worked fine, and I didn't see any problems. But, when another family member went on their account, it was MUCH slower than mine, and they couldn't access things that I could (google chrome) and things like Microsoft Edge and the Settings app took way too long to load. I understand that it takes time for the computer to load things, but the other computer user accounts are much slower than it seems they should be, and I just can't figure out why.