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#11
Hi Sam,
The more indicated tool to use for troubleshooting this kind of performance issues is Windows Performance Toolkit. It records all events happening during the shutdown process;
Here is what you have to do to record a trace;
- Download and Install windows Performance Toolkit Download and install the Windows ADK | Microsoft Docs . Choose the package corresponding to your Windows version.
- Record a trace using Windows Performance Recorder using these options: https://justpaste.it/1e75d
- When you are prompted to choose where to save the trace file, it's better to save it on an external storage (USB stick or Disk).
- Compress the resulting file (Important)
- Share it through Dropbox, google drive or any other file sharing platform.
I'll analyze your trace file and give you a feedback.