New
#1
Connecting to Front USB Ports Freezes the computer
Hello.
First of all, my specs:
*Motherboard: ASUS M5A97 r2.0
*Chassis: Fractal Design R5 (Black, no window)
*The front USB ports are two USB 2.0 and two USB 3.0 (There's also Audio In/Out, but I don't use those)
My issue:
Sometimes (seemingly randomly) when I connect a usb device (usually my cell phone - for charging, or my headphones) to the front usb port; my computer freezes. I am forced to press the tiny reset button to restart the computer in order to unfreeze it.
I have tried several things:
*Changing the port on the motherboard to which the front usb is connected. (usb 1112, usb 1314)
*Uninstalling all the usb-related drivers manually. Then downloading and re-installing them manually from ASUS website. (I even made sure that Windows doesn't automatically install drivers for my computer.)
*Changed BIOS settings to enable USB XHCI hand-off.
*I even did a clean install of Windows 10, in case there were some driver-issue that couldn't be uninstalled (and even changed the old hard drive to a brand new SSD in the process - no old drivers should be left.)
None of the above has worked.
I tried googling in case the chassis might be the culprit. I found a Linus Tech Tips video on the Fractal Design R4 saying that the front USB was wired incorrectly. They said that customers should contact Fractal Design and have them send a replacement cable.
I figured this does not apply to my chassis, however, since mine is R5, not R4. (Thought I would bring it up nonetheless.)
Re-creating the issue:
Like I said, this issue occurs seemingly randomly. So it's difficult to re-create.
Sometimes I can plug and unplug the headset as many times as I like, no matter what port I use, and it will work.
Sometimes it seems to freeze when I'm "doing something" (like streaming a youtube video).
My latest find, however, points towards this happening when BOTH my cell phone and my headset are connected at the same time. -Maybe some kind of short circuiting? Just a guess..
If anyone knows how to fix this, or have any ideas I would love to hear them. =)
Thanks in advance.