Windows errors/performance issues

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  1. Posts : 424
    Windows 10 Home
       #1

    Windows errors/performance issues


    WHats up guys? so ive been having this issue where im getting these 2 errors in event viewer and can not figure out why or how to fix them. there are usually 8 kernel power ones and 4 ACPI ones.


    Log Name: System
    Source: Microsoft-Windows-Kernel-Processor-Power
    Date: 5/29/2016 15:09:29
    Event ID: 37
    Task Category: (7)
    Level: Warning
    Keywords:
    User: SYSTEM
    Computer: PATRICK-LAPTOP
    Description:
    The speed of processor 7 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 0 seconds since the last report.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-Kernel-Processor-Power" Guid="{0F67E49F-FE51-4E9F-B490-6F2948CC6027}" />
    <EventID>37</EventID>
    <Version>0</Version>
    <Level>3</Level>
    <Task>7</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2016-05-29T20:09:29.767998900Z" />
    <EventRecordID>24069</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="4168" />
    <Channel>System</Channel>
    <Computer>PATRICK-LAPTOP</Computer>
    <Security UserID="S-1-5-18" />
    </System>
    <EventData>
    <Data Name="Group">0</Data>
    <Data Name="Number">7</Data>
    <Data Name="CapDurationInSeconds">0</Data>
    <Data Name="PpcChanges">0</Data>
    <Data Name="TpcChanges">0</Data>
    <Data Name="PccChanges">2</Data>
    </EventData>
    </Event>

    _______________________________________


    Log Name: System
    Source: ACPI
    Date: 5/29/2016 15:02:57
    Event ID: 15
    Task Category: None
    Level: Warning
    Keywords: Classic
    User: N/A
    Computer: PATRICK-LAPTOP
    Description:
    : The embedded controller (EC) returned data when none was requested. The BIOS might be trying to access the EC without synchronizing with the operating system. This data will be ignored. No further action is necessary; however, you should check with your computer manufacturer for an upgraded BIOS.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="ACPI" />
    <EventID Qualifiers="32773">15</EventID>
    <Level>3</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2016-05-29T20:02:57.255713600Z" />
    <EventRecordID>24037</EventRecordID>
    <Channel>System</Channel>
    <Computer>PATRICK-LAPTOP</Computer>
    <Security />
    </System>
    <EventData>
    <Data>
    </Data>
    <Binary>0000C00001000000000000000F0005800000000000000000000000000000000000000000000000005BA726002001 0B0010010D008000000010003000A003300010024000600000005000DF007000010010020B008000010010084900A0046300 100A3700600000005000FFFF70000000100008008000000010001F00600000005000290170000000100A0C00800001001000 0B0020010C0010010C008000000010003300A0022F0010024000000000000000000000000000000000000000000000000000 000000000000000000000000000000000000000000000000000000000000000000000000</Binary>
    </EventData>
    </Event>
      My Computer


  2. Posts : 16,637
    Windows 11 Pro X64
       #2

    Try a bios update. Is this an Intel laptop, if so try disabling speedstep and see if the error goes away
      My Computers


  3. Posts : 424
    Windows 10 Home
    Thread Starter
       #3

    Dude said:
    Try a bios update. Is this an Intel laptop, if so try disabling speedstep and see if the error goes away

    ive updated/downgraded bios versions and still same issues. it is a laptop, so i dont really want to disable speedstep. i need the CPU to scale frequencies.
      My Computer


  4. Posts : 16,637
    Windows 11 Pro X64
       #4

    I understand you don't want to disable it, but I think that is causing the error. Just try and see if it goes away when disabled. If not we can keep troubleshooting. Are the chipset drivers up to date?
      My Computers


  5. Posts : 424
    Windows 10 Home
    Thread Starter
       #5

    Dude said:
    I understand you don't want to disable it, but I think that is causing the error. Just try and see if it goes away when disabled. If not we can keep troubleshooting. Are the chipset drivers up to date?
    ill give it a shot. and yes everything is up to date. did it all last night.
      My Computer


  6. Posts : 424
    Windows 10 Home
    Thread Starter
       #6

    just disabled it and still getting both errors still. 4 ACPI errors and 8 of the kernel power errors for each thread/core.
      My Computer


  7. Posts : 16,637
    Windows 11 Pro X64
       #7

    Does sfc/ scannow show anything
      My Computers


  8. Posts : 424
    Windows 10 Home
    Thread Starter
       #8

    Dude said:
    Does sfc/ scannow show anything
    checking now...
      My Computer


  9. Posts : 424
    Windows 10 Home
    Thread Starter
       #9

    no issues. came up clean
      My Computer


  10. Posts : 430
    Win 10
       #10

    ive got hundreds of errors in event viewer ive never paid any attention to them
      My Computer


 

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