No internet connection after upgrade

I had both the anywhere client and IPSec previously installed. However this was removed prior to the upgrade to windows 10, still had the same problem.

I reverted back to Windows 8.1 (which was a very fast process, took no longer than 10mins, I walked away from the pc and came back to it being on the login screen).

I did a few things, ran CC Cleaner to remove any old registry referenced.

Run an admin cmd, used the command pnputil.exe -e which lists all driver packages and I found the below:
Published name : oem19.inf
Driver package provider : Cisco Systems
Class : Network adapters
Driver date and version : 11/20/2009 5.0.7.1
Signer name : Microsoft Windows Hardware Compatibility Publisher

I used "pnputil.exe -d oem19.inf" to remove it, and rebooted.

I then searched the registry and deleted any keys referencing cisco vpn. I'm not sure if this was necessary but I didn't want to have to revert back again afterwards.

Did the windows 10 upgrade again, and it works.

Hope this helps people

Success! Downgraded to W8.1, uninstalled Cisco VPN Client, upgraded to W10 again and voila!

Dan223 said:

I had both the anywhere client and IPSec previously installed. However this was removed prior to the upgrade to windows 10, still had the same problem.

I reverted back to Windows 8.1 (which was a very fast process, took no longer than 10mins, I walked away from the pc and came back to it being on the login screen).

I did a few things, ran CC Cleaner to remove any old registry referenced.

Run an admin cmd, used the command pnputil.exe -e which lists all driver packages and I found the below:
Published name : oem19.inf
Driver package provider : Cisco Systems
Class : Network adapters
Driver date and version : 11/20/2009 5.0.7.1
Signer name : Microsoft Windows Hardware Compatibility Publisher

I used "pnputil.exe -d oem19.inf" to remove it, and rebooted.

I then searched the registry and deleted any keys referencing cisco vpn. I'm not sure if this was necessary but I didn't want to have to revert back again afterwards.

Did the windows 10 upgrade again, and it works.

Hope this helps people

DAN...MY MAN...thanks for the post. I will definitely try it...as I have Cisco VPN loaded...but I'm still at work and won't get home for another 3 hrs or so...will post back my findings...keepin' fingers crossed it works.

Thanks again. This has been the best board so far on this issue.

Seligman said:

Success! Downgraded to W8.1, uninstalled Cisco VPN Client, upgraded to W10 again and voila!

Seligman..so nice to hear...I'll try it later and post here for sure...

curtisimo said:

Have you installed the VPN client after upgrading to Windows 10? I have to have the VPN so if it simply doesn't work with Windows 10 I'm stuck on 8.1

Nope...not going to try. I really don't need it on my home PC...but I'm assuming there is/will be a version that is compatible w/ Win10.

jaredkahle said:

Nope...not going to try. I really don't need it on my home PC...but I'm assuming there is/will be a version that is compatible w/ Win10.

Jared, like you I won't try as I don't need VPN for my home PC either, but someone named Tools44 on previous page seemed to have given a great solution and apparently it's working.

So, just a quick update from my end. I got my ethernet connection to work. I got the upgrade download and ready for install. Went into device manager and uninstalled the driver for my ethernet network. Started upgrade and voila, internet working.

Checking in. I cannot connect to the internet at all on Windows 10. I will browse this thread and hopefully find a SIMPLE solution.

Dan223 said:

I had both the anywhere client and IPSec previously installed. However this was removed prior to the upgrade to windows 10, still had the same problem.

I reverted back to Windows 8.1 (which was a very fast process, took no longer than 10mins, I walked away from the pc and came back to it being on the login screen).

I did a few things, ran CC Cleaner to remove any old registry referenced.

Run an admin cmd, used the command pnputil.exe -e which lists all driver packages and I found the below:
Published name : oem19.inf
Driver package provider : Cisco Systems
Class : Network adapters
Driver date and version : 11/20/2009 5.0.7.1
Signer name : Microsoft Windows Hardware Compatibility Publisher

I used "pnputil.exe -d oem19.inf" to remove it, and rebooted.

I then searched the registry and deleted any keys referencing cisco vpn. I'm not sure if this was necessary but I didn't want to have to revert back again afterwards.

Did the windows 10 upgrade again, and it works.

Hope this helps people

I tried this in the command prompt and got the following error message:

"Deleting the driver package failed :One or more devices are presently installed using the specified INF."

How do I fix this??

PSA that might hopefully give someone some help. My internet was working fine yesterday after my install. Today it was not working. I tried everything and was going to roll back to 8.1, uninstall my VPN, and reupgrade like other users here.Turns out it was Bitdefender Internet Security 2015. I uninstalled that out of sheer frustration and my internet is working again. I hope this might save at least one person from having to go through the pain of rolling back and reinstalling!