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Intermittent "Not connected to a network" errors while browsing
Hi, new here and have a new windows 10 (factory installed) PC HP desktop computer with Comcast Wifi internet modem and wired Ethernet connection.
I don't know much about computers, but I'm having a constant problem that I can't seem to solve. No computer experts close to me to help out, so I hope someone here has some simple advice for me.
While I'm browsing the web, I'm frequently getting a "not connected to an network" error page. If I wait a few seconds, the webpage resumes. If I'm in the middle of an action when this happens, it's lost and has to be redone. When I just clicked here on 'preview post', I got that error page.
When I look under my computer settings, I can see it say "Ethernet connected", then seconds later "Ethernet not connected.
My net adapter is Realtec PCIe FE Family Controller. I have disabled the Wifi adapter that was enabled by default, as I'm not using Wifi for anything.
Followed by the 'not connected to a network' error page, I often get the 'page cannot be displayed' error page. I'm using the free Norton Security Suite that came with my Comcast/Xfinity IP account, and IE11 or Edge browser.....same problems on both.
I hesitate to make any big changes on my computer, as I share it with my husband, and like I say, there's nobody close to us to help out if we get in a bind. I've done full system scans and have the latest updates.
My Ethernet cable was working fine, but I bought a new one a few days ago just to make sure, it's not the cable. On one screen on my computer settings, it was saying that my network cable was not connected. It is definitely connected.
Is anyone familiar with this problem with a Windows 10 computer? Didn't have such an issue on my older Windows 7 Lenovo computer. Any advice is appreciated.