Can Windows Update interfere with WIFI connectivity?


  1. Posts : 3
    windows 10
       #1

    Can Windows Update interfere with WIFI connectivity?


    Hi guys. I got a problem with my wifi whereas when I do ping google.com -t, I am having long queues of:
    (like every few minutes)

    Request time out
    Request time out
    General failure
    General failure

    or high pings

    I had this problems on 2 ASUS pcs. I returned the first one since it also has KERNEL issues. Both PCs started out fine but when their windows updated, these issues started to appear or I believe so.

    This is my wifi adapter:

    Realtek 8821AE Wireless LAN 802.11ac PCI-E NIC

    My windows is Windows 10 Home Version 1607 Build 14393.447
      My Computer


  2. Posts : 10
    windows 10
       #2

    have u tried updating or reinstalling Realtek 8821AE Wireless LAN's Driver?
      My Computer


  3. Posts : 3
    windows 10
    Thread Starter
       #3

    I already did. Last night when I turned the firewall off, it seems that it fixed the problem but it's been the same today
      My Computer


  4. Posts : 1,264
    Windows 10 (19045.3154)
       #4

    27saints said:
    I already did. Last night when I turned the firewall off, it seems that it fixed the problem but it's been the same today
    You could try these:
    1. Switch to 5GHz band if you are using 2.4GHz band.
    2. Switch to different DNS address, OpenDNS or googleDNS.
    3. Go to settings, Network & Internet, WiFi and then Manage known networks, select if you have any of your neighbour's WiFi and click forget.
    Hope one of these will help.
      My Computers


  5. Posts : 3
    windows 10
    Thread Starter
       #5

    It seems we have both? 2.4 and 5 GHZ. Also, it only happens during the day. Around midnight it is working just fine. Another thing is, our former wifi is still active. Could that cost problems?
      My Computer


  6. Posts : 1,264
    Windows 10 (19045.3154)
       #6

    27saints said:
    It seems we have both? 2.4 and 5 GHZ. Also, it only happens during the day. Around midnight it is working just fine. Another thing is, our former wifi is still active. Could that cost problems?
    Hi,
    Yes, as you have a AC router, 5GHz work better and you could change that by going to Device Manager> expand network adapter> right click, Properties> Advanced tab> change the preferred band.
    You can also ignore your former WiFi following the steps 3 from my previous post.
      My Computers


 

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