1.    3 Weeks Ago #1

    Windows 10 Data Usage Not Correctly Showing?


    On windows 10 I was trying to look at how much data I've used in the past 30 days through Settings > Network & Internet > Data Usage. Sadly it only shows that I have used absolutely no internet whatsoever. https://gyazo.com/0c04b46105474f4907bef4e9245bf05a If I click on usage details it simply just states that my system has used 0mbs. I am using NBN and have checked that I have metered connection disabled and my network is public. I'm really lost from this point on, any and all help would be appreciated.
      My System SpecsSystem Spec


  2. Joined : Feb 2015
    Bamberg Germany
    Posts : 13,399
    Microsoft Windows 10 Pro 64-bit 14393 Multiprocessor Free
       3 Weeks Ago #2

    Hi Kitti welcome to Ten Forums, if you open up task manager does it show anything in the App history tab?
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      My System SpecsSystem Spec

  3.    3 Weeks Ago #3

    No, it shows that nothing is using data.
      My System SpecsSystem Spec

  4.    3 Weeks Ago #4

    It shows that it's recorded the resource usage since 13/10 which was a month ago. https://gyazo.com/c08b13be0743bad9fbec7fee8a757a07
      My System SpecsSystem Spec

  5.    3 Weeks Ago #5

    All of the apps it's showing in the list are apps that I don't use, is the problem that it isn't recording the data usage of the apps that I use? and if so is there a way to add them in?
      My System SpecsSystem Spec


  6. Joined : Feb 2015
    Bamberg Germany
    Posts : 13,399
    Microsoft Windows 10 Pro 64-bit 14393 Multiprocessor Free
       3 Weeks Ago #6

    This is a hard one

    Do you have your "Background apps turned on in Privacy?
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      My System SpecsSystem Spec

  7.    3 Weeks Ago #7

    Yeah, all those apps are on, I'm really confused.
      My System SpecsSystem Spec


  8. Joined : Feb 2015
    Bamberg Germany
    Posts : 13,399
    Microsoft Windows 10 Pro 64-bit 14393 Multiprocessor Free
       3 Weeks Ago #8

    Someone once deleted his C:\Windows\System32\sru folder and it stopped recording data usage.
    Can you open File Explore and copy & paste that address in, give permission to open it, and see if these files are in there:


    Actually deleting these files, resets data usage, and they should be recreated, but his system had a hiccup I guess

    A bit more information on this is here: Network Data Usage - Reset in Windows 10 - Windows 10 Forums

    You also might want to try asking there, and maybe @Brink can help.
      My System SpecsSystem Spec

  9.    3 Weeks Ago #9

    All of those files are there, unlucky I guess, I don't have any real need I was just interested in how much data I use a month, thanks for trying to help!
      My System SpecsSystem Spec


  10. Joined : Feb 2015
    Bamberg Germany
    Posts : 13,399
    Microsoft Windows 10 Pro 64-bit 14393 Multiprocessor Free
       3 Weeks Ago #10

    Kitti said: View Post
    All of those files are there, unlucky I guess, I don't have any real need I was just interested in how much data I use a month, thanks for trying to help!
    You're welcome, maybe when Brink comes online(he's from Oklahoma and it's still a little before 5am there), he might have an idea, as I tagged his name, so he'll get notified about this post.
      My System SpecsSystem Spec


 


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