RDP Problems

buzzbored · 08 Nov 2016

We are going back to using a machine again that we previously used for RDP connections. It was win 7 now win 10, it worked perfectly before. The RDP port had been changed from 3389 ( multiple machines one external ip). We have the correct firewall settings I can telnet to the port, so I know that is OK. All accounts are local I've heard this can be a problem, is it? And if so is there a workaround? OR is there something else I should be looking for. Help appreciated.
Currently just trying to connect locally so network firewall isn't an issue or anything.

buzzbored · 08 Nov 2016

I opened a msn account added it to the computer && voila I can remote in (so what I heard was verified) tested locally and remotely. Problem is we use exchange through godaddy with our domain, this doesn't work. And aren't about to all open ms accounts. If there is a workaround please advise

bro67 · 08 Nov 2016

The standard answer you will find on here is to stop using RDP, which is very outdated and start using either Teamviewer or VNC.

buzzbored · 08 Nov 2016

I'm aware of that. My boss and the people that remote in to this machine have made the decision on this for me. For the rest we do use team viewer.
I'd prefer not to have to restore the machine to win7. This decision by ms confuses me, why would they expect businesses to have all of their users use ms email logins.
This business is my bosses smallest and is a workgroup not a domain. Does this by chance make a difference?

bro67 · 08 Nov 2016

buzzbored said:

I'm aware of that. My boss and the people that remote in to this machine have made the decision on this for me. For the rest we do use team viewer.
I'd prefer not to have to restore the machine to win7. This decision by ms confuses me, why would they expect businesses to have all of their users use ms email logins.
This business is my bosses smallest and is a workgroup not a domain. Does this by chance make a difference?

If the users are only connecting to use the network shares, they need to be using a VPN like OpenVPN. If it is a remote to fix a server or workstation, Teamviewer is the best option, since it has the best safeguards in recording what people are doing. Also it has video chat options, White Board and you can use it anywhere without worrying about opening up ports.

This has nothing to do with the Operating System. It has to do with the person making the decisions.

buzzbored · 08 Nov 2016

Network shares would be nice. The need for remote desktop, is they want it. The use is QuickBooks our Accountant, my boss, and his do all person, work at a different location and use a different version of QB that isn't compatible with the version that we have at this location. They RDP into a computer here to use the QB on that computer. Again I get LogMeIn or team viewer is the proper fix. They want what they want and make the final decision on the matter. I just really don't want to have to take the machine back to win7 (I don't have an image for it to do this easily). And I don't want to have to make a bunch of msn accounts on the computer.
Does MS expect businesses to have all of their employees to have @msn.com logins on work machines? This makes little sense to me.

bro67 · 08 Nov 2016

Doing it the way the company is using Quickbooks is going to cause it to break at one point. There are no more msn.com email addresses. Microsoft is pushing Office 365 for businesses at a licensing cost, or you can go through the ISP and they offer with a business account so many email addresses and licenses for Office 365. This explains some of the evils when you use a remote login to someone's computer and also about using Quickbooks remotely. Working with Remote QuickBooks Clients, Remotely - Accountex Report

Your company needs to get with Intuit and start moving Quickbooks over to the Online system, which allows anyone in the company to access the data, including the accountant, when they are not in the office. Also it allows for better safeguards. QuickBooks Online Accountant, Accountant Software - Intuit

buzzbored · 08 Nov 2016

I know you are right about using a better method, our quickbooks is a v11 and I've discussed this with them also. Our accountant is a QB rep and has discussed the QB with them also. I'm still stuck in the same boat. As for office 365 that's what we use && I couldn't create an account with it. Wasn't recognized as ms by there system. I appreciate the helpful hints and I've read the above article. I'm still in the same boat though.

EdTittel · 08 Nov 2016

I've found that when RDP quits working, going into the "Remote" tab on System Properties (System in Control Panel), then toggling the radio button to "Don't allow remote connections" clicking apply, closing the utility, re-opening and reversing the toggle ("Allow remote connections...") often restores Remote Desktop to working order. If you haven't already tried it, give it a shot: it won't take long, and it might help.
Best of luck in resolving the issue.
--Ed--

buzzbored · 08 Nov 2016

Thanks, I will try tomorrow. I'm at one of the other businesses for the rest of my workday. I find it odd that when I setup a @live.com user it works properly, just not with local accounts. I read several places on the web this is the case. Baffles me if MS really expects businesses that use this service to have their users use MS accounts on their systems. I know there are better ways than RDP but really?