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Slow internet speed from windows 10. Tried many fix options.
I apologize in advance for this being a long post.
After trying many fix options, I decided to try a forum. I have internet through Xfinity. My internet plan is supposed to be hitting speeds of up to 200mbps (megaBITS not megaBYTES), yet on their official speed test site, my speed is at about 95mbps at its peak. I even bought a new cable modem, since I heard xfinity has speed throttles that slow down your speed on their modems they provide you with. So, I had a technician come to my house, he saw me run the speed test on my laptop. IMMEDIATELY afterwards, I watched him run a speed test on his laptop from the same website, and his speed clocked in at about 186mbps. In BOTH cases, on BOTH laptops, the internet connection was WIRED ETHERNET, and NOT wireless, and BOTH our laptops were hooked into my cable modem, and the speed tests were not running simultaneously. Difference was, he was running windows 7 on his laptop. I am running windows 10 home edition. He told me he has had 4 internet speed complaints in a month, and they were all from people who ran windows 10. He concluded it was an issue with my laptop or windows 10 itself.
My laptop originally ran windows 8.1, and I upgraded to windows 10. However, I'm fairly certain my internet speed was the same before upgrading to windows 10, if I remember correctly, but I could be wrong. So I'm assuming it's because of Windows 10, since the technician had twice the internet speed sitting right next to me. I would really like very much to stay with windows 10, because of the cross-platform play with xbox one games. It also can't be a connection issue, because the wire was already checked and a new cable wire was already installed to replace the old one.
So I did some research, and found that many people are experiencing slow internet speeds after switching to windows 10. I tried the following methods:
- No torrent clients or steam services were running
- Switched from Google Chrome to Microsoft Edge
- Turned off "Updates from more than one place" in windows update
- Typed "netsh int tcp set global autotuninglevel=disabled" in command prompt AS ADMINISTRATOR
- Opened resource monitor under task manager, svchost.exe (netsvcs), was using almost no network speed, sometimes none
- Ran windows update
I rebooted the system after EACH method, and my internet speed had not improved. Then, I found I could try running the group policy editor to fix my problem.
I tried to run "gpedit.msc", but that wasn't found. So I had to find it and install it. I then copied the required files into windows/system32 (“GroupPolicy”, “GroupPolicyUsers” folders and gpedit.msc file), after the install was complete. I tried running "gpedit.msc" again, and it opened, but all it said in the window was: "MMC could not create the snap-in." So I looked up how to fix this. I figured if I could edit the group policy, I could fix my internet speed. But I had to fix the group policy editor itself first. (So now I had to fix a problem within a problem. Lovely.) Here's what I tried:
- System scan under command prompt (sfc/ scannow) windows resource protection did not find any resource violations
- Deleted registry value FX:{b05566ad... ... etc
- Turned on all Microsoft.net framework 3.5 features under "turn windows features on or off" in control panel
- Looked under "C:\Windows\Temp\gpedit", opened "x86" AND "x64" in notepad, replaced all 6 instances of 'grant:r %username%:f' with 'grant:r "%username%:"f' for each, saved the files, closed, right clicked, ran as administrator.
I rebooted after each method, reinstalled the group policy editor, and it still gives me the same message. MMC could not create the snap-in. So I can't edit the group policy.
Then, just for the heck of it, I remembered an old extra laptop laying around with windows vista on it. So I hooked up an ethernet cable to it, and did a speed test on the same website on that laptop. Sure enough. The speed was around 95mbps. So either he had something specific done to his laptop to get 180mbps and my house and was full of bs, or windows vista doesn't have the right drivers.
I've just about had it, and I'm clueless. Can ANYONE PLEASE help me on this?? Is it a windows 10 issue?? If it's not, what else could it be?? Here are my specs, if that helps:
- WIndows 10 Home (downloaded from microsoft, formerly Windows 8.1)
- ASUS X550J Laptop
- Intel Core i7-4710HQ up to 3.5 GHz
- 12GB RAM
- Nvidia GeForce GTX 850M, 2GB DDR3
- 1 TB hard drive (2 partitions)