1. Join Date : Aug 2015
    Posts : 41
    Windows 10
       17 Oct 2016 #1

    PC keeps disconnecting from wifi although network remains available


    Having incredibly frustrating and confusing issue. Sometimes when I am using the internet, totally randomly with no ping spike or anything before happening, my PC will disconnect from my wireless network. The symbol goes from the connected wifi symbol to the one with the star - it can still see my network but for some reason has chosen to disconnect itself. It does not affect anyone else in the house or my phone or my laptop next to me. It will try and fail to reconnect a few times before eventually reconnecting, but it's incredibly slow during this process and frustrating to watch, by which time whatever game I was playing I can't reconnect to. It's actually faster for me to restart my entire PC because of my SSD. Troubleshooting/resetting the adapter seems to make no difference.


    Why is this happening? Please help me
      My System SpecsSystem Spec


  2. Join Date : May 2015
    Central IL
    Posts : 2,948
    EL Capitan
       18 Oct 2016 #2

    You need to look at possible channel congestion for wifi, possible failing Gateway if wifi is part of it, distance from Wifi to computer, computer not having a good enough antenna to pick up a strong signal, wifi on gateway not being that great and the cause of the problem.

    Way too many variables. You need to start off by going to metageek.net for inSSIDer or netstumbler.com for Netstumbler. There are a few others out there that allow you to see active access points, channel(s) that they are on, Signal Strength, speed and what type of wifi radio (a/b/g/n/ac), whether it is 2.4ghz or 5ghz.
      My System SpecsSystem Spec


  3. Join Date : Aug 2015
    Posts : 41
    Windows 10
       18 Oct 2016 #3

    bro67 said: View Post
    You need to look at possible channel congestion for wifi, possible failing Gateway if wifi is part of it, distance from Wifi to computer, computer not having a good enough antenna to pick up a strong signal, wifi on gateway not being that great and the cause of the problem.

    Way too many variables. You need to start off by going to metageek.net for inSSIDer or netstumbler.com for Netstumbler. There are a few others out there that allow you to see active access points, channel(s) that they are on, Signal Strength, speed and what type of wifi radio (a/b/g/n/ac), whether it is 2.4ghz or 5ghz.
    Yeah, I figured it's too broad a problem to just tackle as it is so I was just hoping for some pointers, thank you for those. I would like to add it only seems to happen when I'm doing things like online gaming, it doesn't really happy when I'm just browsing the web or uploading/downloading as usual. Not sure if that helps.

    I downloaded this network stumbler thing but it's not doing anything, it says unsupported next to my wireless adapter so perhaps this software won't work for me.
    Click image for larger version. 

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    it's possibly because I am very far from the router but my phone (nexus 6p) and my laptop (a 2 year old toshiba) do not suffer at this distance. Also I have an antenna attached to my wireless card running a good 5-6m down the other end of my room which has a big range and should definitely catch my router.
    This issue is a relatively recent issue and my PC and router have not been moved for a few years so I don't really see that being the issue anyway. We have a 5GHz version of my network but I don't use it, I use whatever the other one is ��
      My System SpecsSystem Spec


  4. Join Date : Nov 2015
    Posts : 95
    Windows XP, 7, 8.1, 10, Knoppix [Debian] linux
       18 Oct 2016 #4

    arisutan said: View Post
    Yeah, I figured it's too broad a problem to just tackle as it is so I was just hoping for some pointers, thank you for those. I would like to add it only seems to happen when I'm doing things like online gaming, it doesn't really happy when I'm just browsing the web or uploading/downloading as usual. Not sure if that helps.

    I downloaded this network stumbler thing but it's not doing anything, it says unsupported next to my wireless adapter so perhaps this software won't work for me.
    Click image for larger version. 

Name:	Screenshot 2016-10-18 08.53.46.png 
Views:	4 
Size:	36.9 KB 
ID:	106521
    it's possibly because I am very far from the router but my phone (nexus 6p) and my laptop (a 2 year old toshiba) do not suffer at this distance. Also I have an antenna attached to my wireless card running a good 5-6m down the other end of my room which has a big range and should definitely catch my router.
    This issue is a relatively recent issue and my PC and router have not been moved for a few years so I don't really see that being the issue anyway. We have a 5GHz version of my network but I don't use it, I use whatever the other one is ��
    You can use this Android app to map all of the nearby wifi signals and look for congestion.

    https://play.google.com/store/apps/d...analyzer&hl=en
      My System SpecsSystem Spec


  5. Join Date : Oct 2016
    Posts : 13
    10
       18 Oct 2016 #5

    One thing you can do is to see if you can decrease the distance between the router and your pc use an extension box if neccessary and connect the wifi and your pc using a lan to lan cable that should resolve the issue if it was due to range or anything
      My System SpecsSystem Spec


  6. Join Date : Aug 2015
    Posts : 41
    Windows 10
       21 Oct 2016 #6

    saiteja1423 said: View Post
    One thing you can do is to see if you can decrease the distance between the router and your pc use an extension box if neccessary and connect the wifi and your pc using a lan to lan cable that should resolve the issue if it was due to range or anything
    As I mentioned my laptop and phone suffer nothing from the same distance. My laptop is on the same desk right now using the same wifi and it remains connected and as fast as it should be. My situation has declined recently and I can't use my internet on my desktop most of the time anymore.
      My System SpecsSystem Spec


  7. Join Date : May 2015
    Central IL
    Posts : 2,948
    EL Capitan
       21 Oct 2016 #7

    Check the logs on your gateway if it has built in wifi. Connection issues from your modem to the ISP headend can also cause disconnects.

    Sign up for one of the Sam Knows units to watch your line. I have mine set to just watch line quality issues, not using it between my Edge Router and UVerse Gateway, since it tends to slow down packets when it inspects them. Consumers | SamKnows
      My System SpecsSystem Spec


 


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