I am running Windows 10 Home and current on all updates. I am using a TP-Link AC 1900 router over Time Warner Roadrunner Internet. All appears to be working well.

When I run the Quick Assist program and select "Give Assistance" I get the message "Try again later. Something went wrong on our end. We're working on it".

Does anyone have a suggestion on how to resolve this problem? Nothing appeared obvious under Event Viewer or Google.