1. Join Date : Jan 2016
    Posts : 33
    Windows 10 Pro 64 bit
       17 Sep 2016 #1

    Offline Files Won't Enable in Windows 10 Pro


    Hi there,

    I have recently got a new laptop, and as I wanted to use the network offline files (not onedrive offline) I upgraded it from Windows 10 Home to Pro specifically for that feature.

    I have done this upgrade before with no problems.

    However, on this laptop, when I go to the Control Panel, select 'Manage Offline Files', and click enable, simply nothing happens; no error message is displayed.

    I have tried to enable offline files multiple times (tried restarting), with no luck.

    How can I fix this?

    Many thanks.
      My System SpecsSystem Spec


  2. Join Date : Oct 2016
    Posts : 1
    Windows 10 Pro
       13 Oct 2016 #2

    Solution


    Hi, had the same problem to solve for a customer. The solution was an Inplace Upgrade.

    So get a Windows 10 Pro Image/Media and run the Setup.exe. Take care that you take all your apps and files with you (selected by default).

    soopg said: View Post
    Hi there,

    I have recently got a new laptop, and as I wanted to use the network offline files (not onedrive offline) I upgraded it from Windows 10 Home to Pro specifically for that feature.

    I have done this upgrade before with no problems.

    However, on this laptop, when I go to the Control Panel, select 'Manage Offline Files', and click enable, simply nothing happens; no error message is displayed.

    I have tried to enable offline files multiple times (tried restarting), with no luck.

    How can I fix this?

    Many thanks.
      My System SpecsSystem Spec


  3. Join Date : Jan 2016
    Posts : 33
    Windows 10 Pro 64 bit
       20 Oct 2016 #3

    Hi there, sorry that I have neglected you!
    Your reply was the solution - many thanks indeed.
    In addition, the final step to sucsess was deleting the sfc folder. When I first tried to enable offline files after the re-install, I was told that the offline files service was not running and I needed to restart. The solution to this was taking ownership of the sfc folder and deleting all contents.
    Very many thanks once again.
      My System SpecsSystem Spec


 


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