New
#1
Windows 10 doesn't identify a network printer
My laptop has a WIFI connection with my LAN. I have no problem to access Internet and the shared HD of my desktop, but Windows 10 Professional 64 bits (Version 1607) doesn't recognize one of my two network Printers.
My computer environment comprises two desktops, the main one running Windows 7 Professional 64 bits, the other running Windows 10 Professional 64 bits, an ADSL router/switch and two printers. My laptop currently accesses by WIFI the shared HD's of the main desktop and the printer hard connected to the second desktop, but not the one hard connected to the main desktop. The LAN between the router and the two desktops uses Ethernet connections.
I have tried several times to get this printer access : this was obviously a very good idea, since the connected printer has only been recognized on my Laptop after many many trials. I also spent a lot of time on various forums and read lots of tutorials, including on the Microsoft web site. I therefore know how to add a new printer to the current list (Start menu - Parameters,...), but don't know what to do if an existing network printer (Brother 2270DW) is not recognized by Windows.
I need to add that the desktop running Windows 10 accesses correctly this printer as well as the shared HD's of the main desktop, so that I dont imagine my problem being related to the dual Windows version or to a missing driver for this printer.
My three PC use Norton Internet Security and ShellFolderFix (a recommendation I found on the SevenForums !). Given the pain I had after the move from W7 to W10 (three weeks after the move I suddenly lost the start menu) I will stay with my Windows 7 desktop, which will also keep me in touch with the SevenForums.
Any suggestion appreciated, thank you
XRay78