Brand new pc and powerline adapters not working - Ethernet no valid ip


  1. darrenj1471
    Posts : 1
    Win 10
       New #1

    Brand new pc and powerline adapters not working - Ethernet no valid ip


    Hi

    Hope right forum. I have just bought a new gaming pc and monitor and they are installed upstairs (3rd floor). We have sky fibre unlimited and the hub is in front room (1st floor).

    I have thus bought powerline adapters and plugged one in downstairs with an ethernet cable from hub.
    I have then obviously plugged one in next to pc upstairs and connected it to pc via ethernet.

    The PC however says no internet and states 'Ethernet doesnt have valid IP configuration' ?

    Please can you help me as I dont really know where to start. Our hub is definitely working because all of our other devices (including this tablet Im posting from) are connected via wifi fine.
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  3. philc43
    Posts : 5,169
    64bit Win 10 Pro ver 21H2
       New #2

    Hello darrenj1471,

    Welcome to the TenForums :)

    Is there evidence from the lights on the powerline adaptor that they are communicating with each other? Refer to the instructions to interpret the meaning of the lights and their colours.
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  4. swarfega
    Posts : 7,254
    Windows 10 Pro 64-bit
       New #3

    Do you have a PC downstairs you could test the adaptors on? It could be a distance problem.
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  6. Bastet
    Posts : 2,548
    Windows 10 Pro 64bit
       New #4

    Some have a little button on the top to sync/set up the adapters. I had a pair & had to do this.
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