1.    01 May 2016 #1
    Join Date : May 2016
    Posts : 1
    WINDOWS 10

    WiFi disconnection /download speed reaches 0 upon lid close

    Hey Everyone!

    I have a HP pavilion ab221tx laptop. The wifi chipset inside it is a realtek rtl8723BE. I am noticing that download speeds immediately reach zero upon lid close & may be the laptop's wifi also disconnects. By the time I open the lid and the display turns on,the wifi would have got connected.

    I googled a lot but was unable to figure out if it's an OS issue/os build issue/setting issue.

    I have tried things like
    *reintalling the driver from oem site & also updating it
    *disabling power saving options of the wifi adapter".
    *tweaking advanced settings in power plans (ensured wireless adapter performance is set to maximum in all power plans)

    I am facing this issue since the last three days. I remember installing certain apps like PC Remote(Beta) & WIN-Remote Control, which enable you to make your android smartphone's touchscreen act like a laptop's touchpad. While doing this , I came across an article where they suggested to enable "wake on magic packet" in the advanced tab of LAN adapter properties. I just went there to check if it was enabled or not but I found it to be enabled (ideal setting as suggested). Thereafter I had changed none of the settings.

    I have since uninstalled all those "pc control softwares/ reinstalled those wifi and lan adapters/re-enabled maximum performance of the network adapter in power plans/disabled sleep "do nothing" on lid close & re-unchecked allow the computer to turn off this device to save power but still face this wifi disconnection issue upon lid close. I really do not understand what went wrong!

    Is it likely that these softwares would have caused the issue? How can I fix it?
    Last edited by derekimo; 02 May 2016 at 00:23.
      My System SpecsSystem Spec

  2.    04 May 2016 #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 5,756
    Win 10 Pro (1607)

    Hi, searching offers a few interesting thoughts:
    Wireless drops when closing laptop lid
    - physical design flaw in laptop affects signal

    Solved: Wireless disconnects when laptop lid is closed - TOSHIBA FORUMS
    Uninstall a utility that came with the laptop
    Then they uninstall the Toshiba Eco Utility program and it fix my problem.

    - check Method 2 setting

    Hope those help or give some ideas. You can also check with your laptop manufacturer and forum.

    I can't comment on the software you installed or those particular programs.
      My System SpecsSystem Spec


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