New
#1
Brand new ACER laptop, can't connect to wifi?!?!?
This is for my brother's computers, so I don't have all the specs, but I know enough about computers and earlier operating systems to figure this out but
1) Wifi comes up for the linksys - home network
2) Asks to connect
3) Click connect
4) Says connecting (without a password)
5) Says it is connected, not connected
The linksys router is password protected (works on the other computers in the house, my phone, my ipad etc), but when I try to hook up the new laptop to that wifi connect, it doesn't ask me for the password - not sure why this is. I have never had this issue with another computer before, so I am guessing it is the newer OS as I am unfamiliar with Windows 10.
I have tried "Forget" and "Disconnect" to no avail, it never asks me for the password when I am trying to connect to it. And even when it says CONNECTED, it is not.
Any help would be appreciated.