Problem with driver for Ethernet and Wi-Fi Adapter


  1. Posts : 2
    Windows 10
       #1

    Problem with driver for Ethernet and Wi-Fi Adapter


    I have been using windows 10 for past few months. Internet was working fine with both Ethernet and Wi-Fi till yesterday. Today when I turned on Laptop , both of them stopped working.
    Problems found by Troubleshooter :
    * there might be a problem with the driver for the Wi-Fi adapter.
    * there might be a problem with the driver for Ethernet adapter.


    I have tried some solutions from internet, but they didn't work.
    * Troubleshooter doesn't solve the issue.
    * In device manager Disabled and enabled the drivers.
    * In device manager Uninstalled both the drivers and restarted the PC.
    * Tried solution regarding VPN - registry key delete . Seems that KEY is not present.

    Additional Information :
    * I am having dual OS (Ubuntu). Both Wi-Fi and Ethernet works fine in Ubuntu.
    * I am using Dell Studio -1558, Windows 10 Home edition.
    * In Network ans sharing center - It says "You are currently not connected to any networks"
    * No IP has been assigned to either Wi-Fi or Ethernet. (as per the results from ifconfig command).

    Please guide me on how to resolve this issue.
    I am in R&D department, So without internet, lot of my works are pending.
    Looking forward to a response as soon as possible.
    Thanks
    Praba
      My Computer


  2. Posts : 11,247
    Windows / Linux : Arch Linux
       #2

    Hi there

    do you have any W10 Backup images -- to me that would be the easiest solution --restore your machine to the last state when it was all working.

    Windows networking is always "Iffy" compared with Linux -- I'm on CENTOS and the number of times I've had Network issues is almost ZERO -- unlike Windows where even seemingly identical machines behave differently on the Network !!!!!.

    If you haven't got backups --well now you can see why so many people say TAKE BACKUPS - especially when there's decent FREE programs around.
    I wouldn't delete Registry keys etc -- these can have unpredictable effects unless you know EXACTLY what you are doing.

    Decent Free backup imaging program -- Free Macrium -- on a reasonable machine imaging windows partition + the Windows system reserved partition will only take around 15 mins -- much less if it's all on an SSD.

    Cheers
    jimbo
      My Computer


 

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