Can't access NAS by name

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  1. Posts : 720
    Win10 x64 Pro - 2 desktops, 2 laptops
       #1

    Can't access NAS by name


    Yesterday I did a clean (re)install of Windows 10. All seemed ok, but today I cannot access a NAS disk by name. I can access it by IP address, and nslookup correctly resolve both name and addresses. But if I try to access \\MyBookLive (I know, - a cleverly original name.) - I get an error saying "Windows cannot access \\MyBookLive", giving an error code 0x80004005.

    For the time being, I've mapped the IP address so I can access the drive, but I recall getting security warning popups in the past when I've done that so I hope this is temporary. And the IP address is set DHCP so I can't guarantee it will stay the same.

    Any idea how to resolve this?
      My Computer


  2. Posts : 30,591
    Windows 10 (Pro and Insider Pro)
       #2

    WD has some useful applications. Try WD quickview, it will give quick access to state of drive and also a way to go to drive.
    Just a suggestion.

    Also host name may have changed with some firmware updates.
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  3. Posts : 720
    Win10 x64 Pro - 2 desktops, 2 laptops
    Thread Starter
       #3

    The WD application that maps drives seems to use the address rather than name of the server. Two other PCs are accessing the server by name so I'm pretty sure the name hasn't changed. (But that doesn't mean I used the right name or specified it correctly in the Map process.) I'll dig around some more.
      My Computer


  4. Posts : 30,591
    Windows 10 (Pro and Insider Pro)
       #4

    Do you have network discovery turned on? New installations of Windows sometimes needs few days to get all connectivity...
    Attached Thumbnails Attached Thumbnails Can't access NAS by name-2016_04_17_19_46_571.png  
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  5. Posts : 720
    Win10 x64 Pro - 2 desktops, 2 laptops
    Thread Starter
       #5

    Yes, I have network discovery turned on ... at least on the place you showed. I don't know about other options I might have wrong. In a detail display of the Network part of the file explorer display, Windows says it uses SSDP to discover the NAS server. I have no idea if that's what I should be using (or how to change it if it's not right).
      My Computer


  6. Posts : 30,591
    Windows 10 (Pro and Insider Pro)
       #6

    It most probably doesn't matter.

    Can you connect to your WD and check name? I can connect to mine with clicking on MyBookLive icon in windows explorer, or by giving IP number in browser. Check for name setting (if you have change it) or for quick solution to give it static IP number.

    Edit: also download and run WD Discovery app from WD site. It may help.
    Attached Thumbnails Attached Thumbnails Can't access NAS by name-2016_04_17_20_31_291.png  
    Last edited by AndreTen; 17 Apr 2016 at 16:03.
      My Computers


  7. Posts : 30,591
    Windows 10 (Pro and Insider Pro)
       #7

    I found a thread on WDC forums and some possible solutions to your problem.

    If you didn't already, you ca read the from this post on...
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  8. Posts : 720
    Win10 x64 Pro - 2 desktops, 2 laptops
    Thread Starter
       #8

    I've now read that post - I had missed it. I'm a little reluctant to mess with the LAN Manager Security Level because
    1. it worked on the now problematic PC before I did a clean reinstall of Windows 10 (although sometimes not right after a reboot)
    2. it works correctly on 2 other PCs - 1 running Win10, the other running Win7. I didn't have to do anything special on those PCs.
      My Computer


  9. Posts : 30,591
    Windows 10 (Pro and Insider Pro)
       #9

    Must agree with you. It works for me on Windows Insider and on RTM Windows 10 with clean install.

    Try first with some of the WDs tools. I will come back on the (my) afternoon.
      My Computers


  10. Posts : 9,788
    Mac OS Catalina
       #10

    Just means that the Tables are screwed up and need flushed. Unplug the router and make sure that it flushes the tables, along with reset the Winsock on the machines.

    Names are great when a device may have a DHCP vs. Static IP. If the device has a static IP. Use that, vs the name.

    Western Digital does some screwball stuff with their version of Samba for the embedded Linux they use.
      My Computer


 

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