1.    01 Apr 2016 #1
    Join Date : Apr 2016
    Posts : 1
    Windows 10

    No internet access

    Hi there,

    Today I upgrade my os from windows7 to windows 10. Installation was success. Already in this system there was AVG antivirus 2014 installed. The Internet was working fine and wireless network was also working.

    Then I updated the antivirus with AVG pro the latest one and while installation it showed installation error msg. Then I uninstalled AVG antivirus pro and 2014 both versions. After restarting the laptop, the wireless network is working fine. It is showing the status connected. But internet is not working.

    Other laptop and phone are able to access the network with same wireless network.

    Kindly assist me resolving this issue. Let us know if any more details are required.

    Thanks and regards,
    Gopi Krishna T
      My System SpecsSystem Spec

  2.    01 Apr 2016 #2
    Join Date : Nov 2015
    Posts : 4,766
    windows 10 Home threshold2

    Suggestion :

    Run a system restore. Pick 2 to 3 days ago as your restore point.
    System Restore Windows 10

    Once done, please check.................

    1. if you have internet at all.
    If yes, one problem solved.

    2. see if AVG 2014 is still installed and running.
    If yes, uninstall it > reboot > then install AVG Pro.
    After that, see if you still have internet connection.
      My System SpecsSystem Spec


Similar Threads
Thread Forum
Solved No Internet Access - How to fix it
Hello, I am new here, I have to say that new version of Windows looks optimized more than ever, love the style and the functionality of it, but sadly I have some first problems, although I am still not sure if new update is causing them. ...
Network and Sharing
Solved No Internet Access Again???
What's going on with Windows 10 and this No Internet connection - Network Protocol Missing applications again! I am ready to go back to Windows 7. Can anyone explain what the problem is? I've tried all the resetting and other so called solutions to...
Network and Sharing
Solved Cant access internet
I'm connected to the WiFi, but I can't access the internet. I was trying to fix my rocket league connection so I followed this tutorial to reset the internet options of internet explorer and then to restore the options. I restarted my pc and now I...
Network and Sharing
Solved Internet Access but no Network Access
Hello, I am new to this thread and I encountered some problems with my internet. My internet worked fine and I didn't do any changes to it up until it stopped working. I've managed to fix the internet access to allow me to access the internet on...
Network and Sharing
Says I have internet access but I believe I do not
I have recently got a virus where I believe I got rid of by restoring my HP laptop back to factory settings however...since this I have had my internet connection say internet access however it always disconnects and it also has no "bars" of...
Network and Sharing
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 15:09.
Find Us
Twitter Facebook Google+

Windows 10 Forums